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SalaryAttention Customer Service Representatives, DHL Supply Chain is looking for you!
Work Safe. Work Smart. Work Now.
Our Sturtevant location is looking to hire a Full-Time CSR
- Start at $20.25 an hour for 1st Shift (9am to 5pm)
- Excellent health benefits starting on your 30th day, and at very low cost to you
- 401(K) with generous company match
- PTO eligibility day 1
- Tuition reimbursement program
- Great growth potential
JOIN US AND FIND OUT WHY DHL SUPPLY IS THE WORLD’S LEADING LOGISTICS SOLUTIONS PROVIDER!
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customers complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
- Perform other duties as assigned.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.
Brand: DHL
Address: 2600 Enterprise Dr Sturtevant, WI - 53177
Property Description: 1042 - Sturtevant WI MWRC
Property Number: 1042
