Customer Service Representative

First Choice Coffee Services… A provider of premium office coffee services to the Milwaukee, WI business community is pleased to announce a full-time position opening for a Customer Service Representative.

Position Responsibilities:

· Serve as liaison for communication with field tech to fill customer requests

· Ensure accurate and timely processing of orders and customer requests

· Receives customer orders/requests of high volume phones, fax or e-mail

· Maintains a good working relationship with customers by responding to all inquiries concerning work orders, invoices, shipments, etc. in a courteous and efficient manner

· Collections/Account Receivables

Position Qualifications:

· Excellent interpersonal, oral and written communication skills

· Must have the ability to simultaneously handle a large and diverse number of tasks and issues with tact, cooperation and professionalism

· Excellent computer skills

· Working knowledge of Microsoft Office and accounting tasks

· 2+ years of Customer Service

We Offer:

· Competitive hourly wage

· Major medical benefits, 401k, paid vacation

· 40 hour work week (M-F) 7:30am - 4:00pm

If you thrive in a fast-paced, high energy environment, you are ambitious with the drive and passion to succeed then you need to join our winning team!

For company information: www.firstchoiceservices.com

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person