```Duties```
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests
- Perform data entry and maintain accurate customer records
- Upsell products and services to maximize sales opportunities
- Conduct outbound calls to follow up on customer inquiries or resolve issues
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers to ensure satisfaction
```Requirements```
- Fluent in English and Spanish (bilingual)
- Multilingual skills are a plus
- Previous Customer Service experience preferred
- Strong communication skills, both written and verbal
- Excellent problem-solving abilities
- Proficient in data entry and computer skills
- Ability to work in a fast-paced environment
- Sales experience is a plus
This is an exciting opportunity for a motivated individual who is passionate about providing excellent Customer Service. If you are fluent in English and Spanish, have strong communication skills, and enjoy helping others, we would love to hear from you. Apply now to join our dynamic team of Customer Service Representatives.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person