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Form of work
Salary```Overview:
We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we want to hear from you!
Duties:
- Answer incoming customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Assist customers with payments, policy questions, policy endorsements.
- Maintain customer records and update account information
_ Assisting Agents with quotes and endorsments for customers.
Requirements:
- Strong phone etiquette and active listening skills
- Proficient in data entry and navigating computer systems
- Excellent verbal and written communication skills in English
- Multilingual or bilingual abilities are a plus, particularly in Spanish
- Previous experience in Customer Service or sales is preferred
- Ability to effectively communicate and build rapport with customers
- Strong problem-solving skills and attention to detail
- Required to become licensed in Property and Casualty Insurance within 90 days.
Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career growth and advancement within the company
- Health insurance options available for full-time employees
If you are a motivated individual who is passionate about providing exceptional Customer Service, we encourage you to apply for this position. Join our team and help us deliver an outstanding experience to our valued customers!
Please note that only qualified candidates will be contacted for further consideration.```
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Experience:
- Customer Service: 1 year (Preferred)
Ability to Relocate:
- Carrollton, GA 30117: Relocate before starting work (Required)
Work Location: In person
