Customer Service Representative

Customer Service Representative

Job Summary:

Are you passionate about making a positive difference in customers' lives? Do you find it rewarding to help customers? Do you have a talent for understanding a customer's unique needs and finding a solution? If so, apply today!

Job Description:

Join the Kristopher Agnew Agency with American Family Insurance in Milton, WI!

As a Customer Service Representative, you will be responsible for answering questions and discussing product offerings with customers to help meet their unique needs. You'll coordinate prospecting through direct mail and personal insurance reviews, entering leads, pulling motor vehicle and claims reports, entering new applications, and submitting changes on existing policies.

Compensation & Benefits:

· Competitive hourly pay rate from $16/hour plus bonus opportunities

· Paid training

· Paid Time Off

· 401K

· Flexible work schedule

· LTD & STD

· Vision Insurance

· Dental Insurance

· Group Life Insurance

Position Requirements:

· High school diploma or equivalent

· Two years of Customer Service experience preferred.

· Property and Casualty insurance licensing is preferred before starting and is required after beginning employment. Must obtain license within 60 days of employment. Licensing cost will be reimbursed by the agent.

We believe people are an organization’s most valuable asset, and their ideas and experiences matter. From our CEO to our agency force, we’re committed to growing a diverse and inclusive culture that empowers innovation that will inspire, protect, and restore our customers’ dreams in ways never imagined.

The Customer Service Representative is a staff member of the agency and not an employee of American Family Insurance.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Expected hours: 32 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 10 years
• 11+ years
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Shift:

• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Work Location: In person