Address
Form of work
SalaryAbout us
We are professional and agile.
Our work environment includes:
- Modern office setting
Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
Responsibilities:
- Communicate with customers via phone, email, and chat to address their inquiries, concerns, and requests
- Assist customers in navigating our products or services and provide accurate information
- Analyze customer needs and recommend appropriate solutions or alternatives
- Process orders, returns, and exchanges accurately and efficiently
- Perform data entry tasks to update customer information in our database
- Maintain a high level of professionalism and provide excellent Customer Service at all times
- Follow company policies and procedures to resolve customer issues in a timely manner
- Collaborate with other team members to ensure customer satisfaction
Experience:
- Previous experience in Customer Service is preferred but not required
- Strong communication skills, both verbal and written
- Excellent phone etiquette and active listening skills
- Ability to analyze customer inquiries and provide appropriate solutions
- Proficient in data entry and computer skills
At our company, we value our employees and offer competitive benefits including:
- Competitive pay rates
- Paid time off
- Opportunities for career growth and development
If you are a dedicated individual with a passion for providing exceptional Customer Service, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Type: Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- 401(k) matching
- Flexible schedule
- On-the-job training
- Paid time off
Experience level:
- 1 year
- Under 1 year
Work setting:
- Call center
- In-person
- Office
Ability to Relocate:
- Carbondale, IL 62902: Relocate before starting work (Required)
Work Location: In person
