Address
Form of workJob Description
Job Title: Customer Service Representative
Location: Bellaire, TX 77401
Duration: 3 months + possible extension
Pay Range- $18/hr - 20.65/hr.
Shift: 7:30 a.m. to 4:30 p.m.
Sometime Saturday 9a-2p
Onsite
Job Description
- Answering inbound or making outbound calls to customers with queries about their account, in a timely, efficient
and professional manner. - Accurately documenting all calls using the appropriate computer systems.
- Following up on any unresolved queries and completing any call-back requests promptly.
- Providing advice, information, and solutions to all customers.
- To maintain and develop a strong level of knowledge, and to keep up to date with any new procedures assigned to the campaign you are assigned to work.
- Working to achievable targets within a strong team-orientated environment.
- To adhere to quality scripts and to maintain a high level of quality scores.
- Ability to adapt to new changes in a fast-paced environment.
- To represent the organization positively and professionally at all times.
- Display a positive attitude and high level of commitment.
- Attend monthly meetings to discuss overall performance with your Coordinator along with staff meetings and other department meetings as requested.
- Comply with all security requirements identified under HIPPA/PHI and as outlined in Texas Children’s policies.
- Any other duties that may be assigned by your leader.
“Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.“
Pride Health is a leading minority-owned healthcare recruitment & staffing firm that offers highly customized business process solutions at cost-effective prices.
Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.
Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.
Headquartered in New York City as a top minority supplier, PRIDE Health offers a broad geographic reach with offices throughout the U.S., India, and Brazil. Leveraging more than 20 years of experience, PRIDE has enhanced its core competency of IT staffing services by creating client-centric, cost-effective IT, and business process solutions. PRIDE serves Client-Partners in the healthcare, IT, financial services, retail and insurance industries offering both Direct Hire and Temporary Staff of Healthcare Professionals, Vendor Management Systems, IT Hardware Procurement Services, and Business Processing Outsourcing.
Temporary, Contract, Per Diem & Direct Hire staffing solutions are only part of what we can offer our clients.
