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SalaryLooking to TRADE up to a better opportunity? Rescue Air is looking for a CSR with a positive attitude to join our growing and dedicated Call Center Team. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. This is not your typical career opportunity. This is the Rescue Air touch.
Why join OUR team:
- Medical (BCBS)
- Dental (Humana)
- Vision (Humana)
- HSA
- 401k with a 6% match
- On-going training, development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
- Spiffs
Responsibilities:
- Respond promptly to customer inquiries via phone, email, or chat.
- Assist with scheduling service appointments and dispatching technicians.
- Maintain accurate customer records and update databases as needed.
- Handle billing inquiries, process payments, and follow up on outstanding accounts.
- Coordinate with field technicians to ensure timely completion of service requests.
Qualifications:
- 1 to 2 years of experience in a Customer Service-oriented position
- High level of attention to detail and accuracy
- Service Titan Experience
- Ability to change and adapt to current and future responsibilities and circumstances
"Rescue Air reserves the right to modify, amend, or eliminate spiffs and bonuses at its sole discretion, based on various factors such as financial performance, market conditions, strategic objectives, and other relevant considerations. While every effort is made to communicate any changes in a timely manner, there may be circumstances where changes occur suddenly and without prior notification."
