Customer Service Representative

Koons Arlington Toyota is hiring now! Come work for the best automotive company in the DMV. We have been awarded “Top Places to Work” 6 times and counting by the Washington Post and “Best Places to Work” 8 times and counting by the Washington Business Journal. We have industry leading compensation and competitive benefits to start. Come join a team that embraces core values as well as leading our employees to potential growth opportunities!

What you will be doing as a Customer Service Representative:
Greeting clients
Answering phones
Responding to email inquiries
Dispatching customer inquiries to the proper person
Preparing rental contracts and inspecting rentals with clients before they leave
Inspecting rentals with clients when they return
Calling clients when tags are in and have clients sign for tags
Collecting payment from clients
Making sure all rentals are clean and ready for client and sending rentals to the cleanup area
Making sure that rental is returned with keys
Check service history on rentals and have them serviced when they are due
Monitoring and responding to all online chats
Scan documents

We are an Equal Opportunity Employer and strive to be an inclusive work environment for all. We recruit, hire,
train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national
origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected
by applicable federal, state or local law. We are a Drug-Free workplace. Upon hire, you will be asked to
complete a Pre-Employment Drug Screen, and Criminal Background Check. Complying with a background
check will not automatically disqualify a candidate from employment. We participate in E-Verify.