Customer Service Representative

This is a work from home position. Enova is seeking Customer Service Representatives in the states of Illinois, Indiana, Michigan, Wisconsin, Minnesota, Iowa or Missouri.

As a Customer Service Representative you will be a direct reflection on Enova's core values and drive what matters most to the customer...Excellent Service!! Our Customer Service Representatives will need to have an eagerness to learn and be able to adapt in a changing environment. You must be comfortable taking direction and able to think on your feet.

Why join Enova?

• Grow your career and earn pay increases with training and development to reach goals of advancement
• Earn points with the employee rewards program by doing good work, trade them in to buy cool stuff..

What you’ll do as a Customer Service Representative:

• Answer inbound calls from customers to provide them with accurate product and service information
• Handle all customer inquiries, requests, and thoroughly educate them on our products and services
• Provide quality support on account related tasks to ensure a positive customer experience
• Identify, research, and resolve customer issues

Location:
*This is a work from home position. Enova is seeking Customer Service Representatives in the states of Illinois, Indiana, Michigan, Wisconsin, Minnesota, Iowa or Missouri

Pay and Benefits:
$16.00 per hour. You will also have the opportunity to earn a performance based bonus!
This is aFull-time, permanent position! This is a direct hire position.
Perks and benefits start day one!

Work hours:
Applicants must be available to work an 8 hour shift weekdays from 8:00am - 8:00pm, and some schedules may include weekends.

*Hours are CST (Central Standard Time)
*We only offer set full-time schedules (no part-time or flexible schedules).

About Enova:
Enova is a leading financial technology company providing online financial services through its AI and machine learning powered lending platform. Enova serves the needs of non-prime consumers and small businesses, who are frequently underserved by traditional banks. Enova has provided more than 7 million customers with over $40 billion in loans and financing with market leading products that provide a path for them to improve their financial health.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance
• Work from home

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Work setting:

• Call center
• Remote

Experience:

• Call center: 1 year (Required)

Location:

• Missouri (Required)

Work Location: Remote