Customer Service Representative

Join Our Team: Customer Service Representative

Are you passionate about providing exceptional Customer Service and helping clients succeed? Style Netbox is seeking a dedicated Customer Service Representative to join our team and be the voice of our brand.

About the Role: As a Customer Service Representative at Style Netbox, you'll be responsible for assisting our clients with inquiries, resolving issues, and ensuring their overall satisfaction. You'll serve as a liaison between our clients and internal teams, providing support and guidance to ensure a seamless experience.

Responsibilities:

• Respond promptly to customer inquiries via phone, email, and live chat in a professional and courteous manner.
• Provide product and service information to clients and assist them with placing orders or resolving issues.
• Handle customer complaints and concerns with empathy and patience, striving to find satisfactory solutions.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with internal teams to address customer inquiries and escalate issues as needed.
• Stay updated on product offerings, pricing, and company policies to provide accurate information to clients.

Qualifications:

• High school diploma or equivalent; bachelor's degree in Business or related field preferred.
• Previous experience in Customer Service or a related field preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work effectively both independently and as part of a team.
• Proficiency in Microsoft Office suite and CRM software.

Benefits:

• Competitive hourly wage: $16 - $21.
• Monday to Friday schedule with 8-hour workdays for a healthy work-life balance.
• Opportunity to work with a dynamic and creative team in a collaborative environment.
• Potential for career growth and advancement within the company.
• Access to training and development resources to enhance your skills.

If you're ready to be a part of a team that values excellence in Customer Service, apply now to join Style Netbox as a Customer Service Representative! Let's redefine brands together. Apply today!

Location: Scottsdale, AZ Hours: Monday to Friday, 8 hours per day Salary: $16 - $21 per hour