We have an excellent opportunity for a Customer Service Representative in our Harrisburg, PA Distribution Center.
In this position, the successful candidate will perform the following job responsibilities:
- Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
- Assist in pricing of quotes and orders under automation system controls.
- Balance daily invoice edit.
- Audit open order reports weekly.
- Follow up on customers' claims for credit.
- Manage all system invoicing on COD and open-term accounts.
- Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D. accounts, including requisitions for new customer codes.
- Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
- Distribute all incoming and outgoing mail.
- Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
- Various administrative duties
Job Requirements:
- A high school degree is required, along with a minimum of 3-5 years of Customer Service experience, preferably in a manufacturing environment.
- Basic computer skills are required with a familiarity of Microsoft Office Products.
- Previous clerical or office experience is beneficial.
Our employees are rewarded with competitive compensation, comprehensive benefits including tuition reimbursement, paid holidays, sick and vacation time as well as a matching 401(k) savings plan.
Please visit our website at www.clopaydoor.com to learn more about our company. An Equal Opportunity Employer, providing a drug-free work environment.
EOE Male/Female/Disabled/Veteran - We welcome applications from Veterans and the Disabled!