Job Description
JOB DESCRIPTION
Position: Customer Support/Account Representative-Sr
Location: 1650 Union Hill Rd, Alpharetta, GA 30022
Type: 6 months Contract
Pay Rate:$19.17/hr. on w2.
Preference for 1 of the following criteria:
• College Degree
• Previous contact center experience
Position Description
- Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts.
- Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
- Functional support areas include Morgan Stanley Cash Management products and services, Morgan Stanley Online (client website) and Mobile app, and general account or financial related inquiries.
- Successful applicants will be highly professional, career driven, and committed to World-Class Service.
- Ability to contribute in a fast paced, team-oriented environment.
- Aptitude to multi-task and adjust quickly to change in a busy financial service center
Nafisa Naaz (She /Her)
Lead Recruiter – US Recruiter
Direct Source Recruiter @ Morgan Stanley
Direct:: 801-206-4003
Email: nafisa.naaz@russelltobin.com