Customer Service Representative

Pitman Creek Wholesale is expanding and has an immediate opening for a full-time Customer Service Representative at our Stanford, KY location. The candidates must enjoy being in a fast moving environment and have the ability to multi-task.

Customer Service Rep Job Duties:

Serve customers by selling products; meeting customer needs.

A teammate in this position must have the ability to:

· Service existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedule to contact existing or potential sales outlets.

· Focus sales efforts by studying existing and potential volume of dealers.

• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, etc.
• Recommend changes in products, service, and policy by evaluating results and competitive developments.
• Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
• Maintain professional and technical knowledge by reviewing professional publications; establishing personal networks.
• Provide historical records by maintaining records on territory and customer sales.
• Contribute to team effort by accomplishing related results as needed.
• Proficient in Microsoft office applications.

· Applicant must have a clean driving record

· Applicant must be able to travel minimum of four to five week a year

Pitman Creek is the leader in the distribution of Bass fishing tackle in the sporting goods industry. Supplying tackle to over 2,400 retail stores nationwide, we are committed to superior Customer Service resulting in tremendous growth year after year. Based in Danville, KY; Pitman Creek ensures prompt and same day order processing/shipping partnering with our vendors and retailers located throughout North America and abroad.
To apply online, go to Pitmancreek.com/about/employment-opportunities or come by our Danville location from 8:00 AM to 5:00 PM Monday through Friday; applications are located at the front desk.

213 Tech Way
Stanford, KY 40484

Job Type: Full-time

Salary: $10.00 - $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Travel reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• Tell me about a time you had to work in a team environment and how it went

Work Location: In person

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person