Customer Service Representative - 0.55 Fte

Prairie Ridge Health is looking for a team member to join our Registration Department in the role of Customer Service Representative. The position is 0.55 FTE (22 hours per week) 7:30am-4:30pm Monday-Friday and will be responsible for facilitating a welcome and easy access to Prairie Ridge Health.....

POSITION SUMMARY

The Customer Service Representative is responsible for facilitating a welcome and easy access to Prairie Ridge Health.  The Customer Service Representative is one of the first points of contact at PRH and is expected to demonstrate a high level of Customer Service.  The Customer Service Representative is primarily responsible for greeting all patients, visitors and other customers of PRH, identifying the purpose for their visit and expediting the check-in process for all customers. Position will also complete other clerical duties and other special projects and tasks as assigned by the Patient Access Manager.

EDUCATION REQUIREMENTS/LICENSURE/CERTIFICATION/REGISTRATION

• High school diploma or equivalent required.
• Must have previous experience in a Customer Service oriented position.
• Must be proficient in the use of computer software. 
• Excellent verbal and written communication skills required in order to communicate effectively with patients, physicians, medical office staff, visitors and other PRH employees.
• Must demonstrate professionalism and exceptional Customer Service skills.
• Must demonstrate the ability to work both independently with minimal direction, as well as a team member.
• Must be flexible in work hours

FTE: 0.55 (22 hours per week)

Shift: Monday-Friday 7:30am-4:30pm

Powered by JazzHR

BpOb7kLTEm