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SalaryAre you ready to dive into the wild and wonderful world of Plumbing and HVAC, all while spreading smiles and creating social media magic? Blue Collars (https://bluecollars.com) is on the hunt for a Customer Service Rep who can answer customer calls, schedule with charm, sympathize like a superhero, and unleash your creativity in the social media universe. If you're a people-person with a knack for making friends and humor, we want YOU!
About Us: Welcome to Blue Collars (https://bluecollars.com), where plumbing is our passion, HVAC is heavenly, and having a good laugh is mandatory! We're not your average plumbing and HVAC company. We're all about pipes, heating, cooling, and creating unforgettable content for our amazing customers. Our team is growing faster than a well-oiled valve, and we're looking for someone who can answer calls, schedule with style, and make social media sparkle with humor.
The Role: As our Customer Service Rep & Social Media Magician, you'll be the star of the show in both Customer Service and online shenanigans. You'll have the exciting opportunity to answer customer calls with a smile, schedule like a pro, empathize like a champ, and sprinkle your magic on our social media platforms. Your mission, should you choose to accept it (and we hope you do!), is to keep our customers happy, our schedules rockin', and our social media feeds brimming with laughter.
Responsibilities:
- Answer customer calls like a pro, transforming problems into solutions with a sprinkle of humor.
- Manage scheduling and appointments with the grace of a ballet dancer.
- Sympathize with customers, making them feel like we're their favorite therapy session.
- Collaborate with our techs to create unique, funny, and captivating content on social media.
- Turn every customer interaction into a memorable experience, whether it's on the phone or online.
Requirements:
- A people-person with a heart of gold and a laugh that's contagious.
- Exceptional communication skills, both on the phone and in your social media posts.
- A knack for scheduling and organization, making sure everything runs as smoothly as a perfectly flushed toilet.
- A creative genius with a penchant for creating funny and engaging social media content.
- Previous experience in Customer Service and social media is a bonus, but a go-getter attitude and a fantastic sense of humor are what we cherish most!
Perks:
- A company that knows how to have fun while getting the job done.
- Opportunities to make your mark on social media and interact with our fantastic customers.
- Competitive salary with a touch of bonuses, because we appreciate your creativity.
- A work environment that's more like a family – a fun, quirky, and supportive family.
- The chance to be part of a new adventure in the plumbing and HVAC industry while making people smile every day!
How to Apply: Ready to join our team and bring your charisma to the forefront? Send your resume and a cover letter that showcases your sunny personality. In your cover letter, share your favorite social media post or content idea that'll make us laugh – because we love a good chuckle!
If you're a superstar in Customer Service, scheduling, and social media wizardry, we can't wait to hear from you. Apply now, and let's make this Plumbing and HVAC journey filled with laughter and online awesomeness!
