Customer Service Rep - ($16/Hour + Commission)

Do you feel like just another number at your current call center job? Are you tired of making call after call and feeling as though you’re not really making a difference? Do you find yourself stuck between having to defend the company and advocating for your clients’ needs? Are you not reaping the benefits you deserve with the current call center you’re working for?

Because we know that our great employees are the reason our company is successful, we strive to be the complete opposite of any other call center out there. We know each of our relationship managers personally and care about what’s going on in their lives, and we encourage them to replicate that in the interactions they have with their clients. By working in an environment that prioritizes building relationships of trust with fellow employees, upper management, and customers, you’ll have fun while you work and actually get the fulfillment you’re looking for!

We are a growing loan processing company looking to hire people who exhibit strong communication skills and have a knack for being patient and empathetic, validating their clients, and advocating for them when necessary. If you love to solve problems, find satisfaction in helping others, and genuinely enjoy creating long-term customer relationships, this job would be a great fit for you and we’d love for you to join our customer-centric team.

We’re looking for people who:

• Have a passion for helping others
• Find satisfaction in conquering and exceeding personal goals
• Are dependable and have a desire to lead and take on responsibility
• Are able to utilize and navigate multiple systems simultaneously

Qualifications and Skills

• Ability to work full-time, in-person (7:30 a.m. to 4:00 p.m.)
• Minimum education of a high school diploma or GED required
• Prior Customer Service experience is preferred but not necessary
• Must have a pleasant speaking voice, good articulation, and the ability to speak clearly and with precision

Benefits

• Company-wide profit-sharing plan
• No weekends
• All bank holidays off
• 15 days of PTO per year
• Group rate insurance that starts day one

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Orem, UT 84057: Relocate before starting work (Required)

Work Location: In person