Customer Service Rep 1

Adecco is currently assisting one of the largest providers of specialty medications in recruiting for an experienced Pharmacy Benefits Customer Service Rep 1 in Louisville, KY  Apply Now! 

 Must have Pharmacy Benefits experience ( Prescription refills, prior authorizations, and eligibility verification)

 

Schedules: Monday-Friday 1130am-8pm, Monday-Friday 1030am-7pm, Monday-Friday 930am-6pm 

 

Pay Rate: The wage for this position is between $16 and $17. Hourly wage may depend upon experience, education, geographic location and other factors. 

 

 

• Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers. 

• Provide appropriate Customer Service and an effortless experience to the caller. 

• Provide accurate information to the caller. 

• Process refills and schedule shipments for patients or providers 

• Resolve the callers’ needs. 

• Provide appropriate follow-up and next steps for caller. 

• Follow Cover My Meds policies and procedures. 

• Ability to work a flexible work schedule. 

 

What do we need from you?      

• High school graduate or equivalent 

• Previous call center experience 

• Previous healthcare experience  

• Excellent interpersonal communication skills 

• Strong problem-solving skills 

• Proficient with Microsoft Office 

• Able to type 35 wpm or greater 

• Will be required to Registered with KY Board of Pharmacy 

 

 

Click on apply now for instant consideration! 

 

 
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs.  Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. 

Pay Details: $16.00 to $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.