Customer Service Position

Responsibilities:
- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry and maintain accurate customer records
- Handle outbound calls to follow up on customer inquiries or resolve issues
- Analyze customer needs and provide appropriate solutions or recommendations
- Communicate effectively with customers to ensure a positive experience
- Multilingual skills (English and Spanish) are highly desirable

Qualifications:
- Previous experience in Customer Service or a related field is preferred
- Excellent verbal and written communication skills in English
- Bilingual proficiency in English and Spanish is a plus
- Strong phone etiquette and active listening skills
- Ability to multitask, prioritize, and manage time effectively
- Proficient in data entry and computer skills
- Ability to work well in a team environment

We offer competitive pay and benefits package for the right candidate. If you are a motivated individual with a passion for providing excellent Customer Service, we would love to hear from you. Apply now to join our team of dedicated Customer Service Representatives.

Job Type: Full-time

Pay: From $13.00 per hour

Expected hours: 40 per week

Benefits:

• On-the-job training
• Paid time off

Experience level:

• 1 year

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Work Location: In person