Customer Service Optician

```Overview:
We are seeking a highly motivated and detail-oriented Customer Service Optician to join our team. As a Customer Service Optician, you will be helping customers select the perfect new pair of glasses while providing exceptional service and support. This role requires strong communication skills, computer skills and assisting other team members. If you are passionate about delivering excellent Customer Service and want to help people see better, we encourage you to apply.

Responsibilities:
- Respond to customer inquiries in a professional and timely manner
- Provide accurate information about our products, services, and policies
- Assist customers with placing orders, processing payments, and resolving any issues or concerns
- Maintain customer records by updating account information and documenting interactions
- Collaborate with other departments to ensure customer satisfaction and problem resolution
- Stay up-to-date with product knowledge, industry trends, and regulations
- Adhere to HIPAA guidelines to protect patient confidentiality

Skills:
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Problem-solving skills to address customer issues and find appropriate solutions
- Understanding of medical insurance is advantageous

• If you are looking for a rewarding opportunity to make a difference in the lives of our customers while utilizing your Customer Service skills, we invite you to apply for the position of Customer Service Optician. Join our team today!```

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus opportunities

Ability to Relocate:

• Rolla, MO 65401: Relocate before starting work (Required)

Work Location: In person