Job Description
- Solve customers’ problems, via Email/Chat for a variety of clients.
- Achieve key standards in customer satisfaction and performance.
- Work closely with leaders to improve our software and operations.
- High School Diploma or GED
- Excel in a high-standards, fast-paced environment.
- Type 40+ wpm with 99% accuracy!
- Are dependable: you show up ready to roll every day!
- Are a quick learner – our agents serve multiple clients, with evolving policies and procedures.
- Take ownership in solving problems.
- Are tech-savvy and comfortable using the Google Workspace suite.
- Read, comprehend, and write in English.
- TRAINING M-F 8:30-5, HOWEVER, THREE DIFFERENT SHIFT OPTIONS TO CHOOSE FROM