Customer Service Call Center Operator

Company Overview:Job Description:

• Answer all incoming calls to the SSDA department offering one call resolution whenever possible.
• Process incoming faxes and assist with processing mail.
• Process voicemails.
• Additional administrative downtime work as assigned.

Qualifications:

• High School Diploma
• Bi-lingual a plus
• 2+ years of experience in Customer Service (phone, in-person, or call queue style)
• Background in claims, insurance, customer care, etc. Knowledge of medical terms preferable.
• Strong oral and written communication skills a must.

Benefits : We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. The Company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. The Company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law. #LI- Remote #LI-EG1