Bragard USA is seeking a skilled Customer Service Representative to join our Customer Service team. We are looking for a dedicated employee interested in helping the company grow, while at the same time growing themselves professionally and personally.
Job responsibilities include, but are not limited to, the following:
- Entering new Sales Orders.
- Answering phone calls, e-mails and faxes.
- Communicating customer needs with the embroidery department.
- Answering questions regarding new and established orders.
- Following up on old orders to get them shipped out in a timely manner.
- Interacting with co-workers and supervisors to ensure all customers receive service in a timely manner.
- Adherence to attendance policy.
A successful candidate will receive on the job training. Experience with Magento is a plus. Including a story about Customer Service on your cover letter is also a plus.
Hours:
Monday - Friday 8:30AM - 5PM
Benefits (after 4 month trial period)
- Paid holidays.
- Paid sick days.
Benefits (after 12 months)
- 2 Weeks Paid Vacation
- Medical, Dental, Vision and Life plans available.
- 401k (Matching 3% contribution by owner)
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Work Location: In person