Address
Form of work
Salary```Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative in the music industry. We are looking for someone with preferably some experience in music. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our company.
Responsibilities:
- Provide excellent customer service by answering inquiries, resolving issues, and assisting with product selection
- Upsell products and services to customers based on their needs and preferences
- Process sales transactions accurately using the point-of-sale (POS) system
- Maintain a clean and organized work area, including restocking merchandise as needed
- Assist with inventory management by conducting regular stock checks and reporting discrepancies
- Stay up-to-date with product knowledge to effectively assist customers with their inquiries
- Handle customer complaints or concerns in a professional and timely manner
- Collaborate with team members to achieve sales targets and improve overall customer satisfaction
Skills:
- Strong sales skills with the ability to upsell products and meet sales targets
- Knowledge of retail math principles to accurately process sales transactions
- Experience in wireless sales or electronics sales is a plus
- Excellent organizational skills to manage multiple tasks and prioritize effectively
- Proficiency in using point-of-sale (POS) systems for processing transactions
- Bilingual proficiency in [languages] is preferred but not required
If you are a self-motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Customer Service Representative and contribute to our continued success. Apply now!```
Job Type: Part-time
Benefits:
- Employee discount
Shift:
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
Ability to Relocate:
- Brandon, FL 33511: Relocate before starting work (Required)
Work Location: In person
