Customer Service

Sun Day Travel, LLC is looking for a Customer Service Agent to join our team in our remote team. This person will lead the successful execution of a variety of projects from start to finish.

The ideal candidate is a self-starter with excellent time-management, organization, and problem-solving abilities who thrives in fast-paced environments.

Responsibilities:

• Deliver on-time, in-budget projects - Execute quotes within the intended budget, timeframe, and requests of the client
• Communicate with clients - Drive contact with clients throughout the project lifecycle to understand/set expectations, establish timelines and grow the relationship.
• Manage resources - Utilize vendor websites to identify and allocate the necessary resources for each quote.
• Develop project plans - Create detailed quotes for each client.
• Problem solve - Identify and overcome any issue that may arise for a prospect or booked client.

Requirements:

• High School Diploma or equivalent
• 2-3 years experience in project management, Customer Service, or sales
• Excellent written and verbal communications
• Advanced skill set in time management and task prioritization
• Passion for travel
• Ability to multitask and identify opportunities for process improvement

About Sun Day Travel, LLC:

Sun Day Travel, LLC is a full service travel agency dedicated to creating excellent travel options that please our clients.

Our employees enjoy a work culture that promotes honesty, positive mindsets, motivation, and success.

Sun Day Travel, LLC is a fully remote position for anyone legally able to work within the United States.

Employees can also take advantage of the ability to utilize travel benefits after training.

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