Address
Form of work
SalaryAbout us
Rhonda Urich Insurance Agency is a small business in Richland, WA. We are professional, agile and innovative.
Our work environment includes:
- Modern office setting
- Growth opportunities
We are looking for a Customer Care Specialist to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing product information. The ideal candidate should have excellent communication skills, be able to work in a fast-paced environment, and have the ability to multitask. We are looking for someone who is passionate about providing exceptional customer service and has a strong attention to detail.
Responsibilities:
- Handle customer inquiries in a timely and professional manner.
- Provide accurate information about products and services.
- Maintain customer records in an organized manner.
- Resolve customer complaints and issues in a timely manner.
- Follow up with customers to ensure satisfaction.
- Develop and maintain relationships with customers.
- Identify opportunities to improve customer service processes.
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 25 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
Experience level:
- No experience needed
Shift:
- Day shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Richland, WA 99352: Relocate before starting work (Required)
Work Location: In person
