Customer Advocate With Personality, Positivity & A Willingness To Learn

Seeking: Customer Advocate with Personality, Positivity & a Willingness to Learn

*** In-office position only!!!

(La Grange, GA)

I'm looking for a unique individual to fulfill a unique set of needs.

Odds are, this job is not right for you. . . Heck, it isn't right for most people. But, if you happen to possess the skills and personality traits that I'm looking for, this may very well be your dream job. Seriously!

We run a busy company that operates in the professional services arena. We are busy and we need someone who has the skill and motivation to make our lives easier. That sentence alone probably turns you off. If it does, move on. This isn't the right job for you.

More importantly, I am looking for someone who can work alongside our team to consistently “Wow” the incredible clients that we work with.

Our business has been experiencing tremendous growth and we need someone who can come in and help with the day-to-day operations of making sure that our clients always feel that they are a part of our family.

If you are accepted, you have to have the mindset that there is no job that is too big or too small. Daily tasks will involve client interactions, trading securities, opening new accounts, handling marketing projects and scheduling appointments.

However, other days we may need help with random projects around the office…

We have a very exclusive clientele. As you can imagine, this will require a certain amount of privacy and discretion.

The perfect person for this position looks for any way they might help the team focus on delivering a quality service to our clients.

You will learn a lot and will have incredible opportunities that "traditional" jobs will not afford you.

It is a "plus" if you have an understanding of traditional customer service roles and a basic understanding of sales or marketing, but this is not a requirement. We will show you everything you need to know.

In short, the right person has to be willing to do virtually anything that needs to be done and they have to do it with a smile on their face.

If this is you. Great! But, that is only half of what we need.

The right person is:

• Incredibly proactive. They look for things that need to be done and they do them. They don't wait around until they are told to do something.
• Organized. Being organized is an absolutely critical component of working in our company. I need someone who is deeply, obsessively organized and who does not let details or documents slip through the cracks.
• An “Out of the Box Thinker”. You will learn how we operate and how things are traditionally done. However, if you have a way that something can be completed easier, more efficiently, or leave a better impression on our clients, then I want you to have to confidence to voice your thoughts.
• Flexible. Not everything goes right the first time… As such, I need you to be comfortable when plans change, or when things go wrong. I need someone with a cool head and a can-do attitude that doesn’t make the same mistake twice.
• Positive. You have to be positive. I don't want to hear about your problems. I don't want to hear complaints. I want to hear what you're doing to make each day absolutely amazing. I want to see you smiling.
• Has a super-clean record. We will do a detailed background check on you to include fingerprinting. If you've been in trouble in the past, don't apply.
• Great Communication skills. You must be an excellent communicator both written and verbal.
• A FAST learner. I'll expose you to many, many new things. If you can't pick up new concepts fast, you'll be lost and I'll be frustrated.
• Has Discretion and can maintain confidentiality. Our business requires extreme privacy. I demand complete discretion and confidentiality. Because of this, the more I trust you, the more rewarding the job will be for you.

Truthfully, I prefer someone who has a degree, but this is not an absolute requirement. I work with a lot of highly educated people and this position will require that you do as well. Odds are, if you have more education you might feel more comfortable. This is a bonus, but not a requirement.

So, if you think you might be the right person for this job and want to apply you only have to do TWO Things...

• Send me your resume a cover letter.
• Create a 2-5 minute video and post it onto any video site you prefer (like YouTube or Vimeo) and tell us why you think that you’re different, the best candidate and anything else you would like to share. If this is not done, you will not be considered.

Please Email your Cover Letter, Resume & Video Link to cindy.little@ raymondjames.com

Thank you!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Experience level:

• 1 year

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• Are you proficient in Microsoft Suite?
• Do you have a clean record and able to pass a background check?
• Are you able to dress business professional?

Experience:

• Customer Service: 1 year (Required)

Ability to Commute:

• LaGrange, GA 30240 (Required)

Ability to Relocate:

• LaGrange, GA 30240: Relocate before starting work (Required)

Work Location: In person