Custodial Sr Supervisor (Afternoons)

How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Summary
Custodial and Grounds Services, a unit of Facilities and Operations, is seeking a high-performing Custodial Senior Supervisor for our AFTERNOON SHIFT team to manage the day-to-day custodial operations of a designated area on the Ann Arbor campus. This position provides direct leadership for 18-25 custodians and a work environment that brings a high level of energy, team building attitude, environmental awareness, fiscal responsibility, customer service, and safety to the team and department while ensuring compliance with department standards and procedures.
Serving the U-M community, Custodial & Grounds Services are the stewards of the buildings and grounds that make the University of Michigan's Ann Arbor campus unique. Our employees supports the academic and medical campuses and pride themselves in giving exceptional customer service while conserving, enhancing, and maintaining more than 26 million square feet of property.
Our mission is to serve, with excellence, by providing custodial services, pest management, grounds maintenance, and landscape design services in the support of a safe, functional, and attractive campus environment.
What You'll Do
Duties include:

• Manage and develop a cohesive, high-performing team of custodians that act in accordance with Facility and Operations guiding principles of being proactive, respectful, collaborative, and solutions-based.
• Provide a work environment that brings a high energy level, team-building attitude, environmental awareness, fiscal responsibility, customer service, and safety to the team and department.
• Plan work activities and establish work schedules and staffing requirements using departmental team cleaning standards.
• Perform payroll functions, including accurate record keeping, vacation scheduling, and overtime assignments.
• Perform administrative functions, including monthly supply orders, inventory management, and equipment and laundry counts.
• Monitor equipment to ensure it is clean and maintained to departmental standards.
• Train staff in compliance with current cleaning standards.
• Ensure university and department policies and procedures are being followed correctly.
• Conduct periodic performance evaluations to assess additional training needs.
• Uphold the AFSCME contract and maintain positive union relations.
• Proactively address employee and labor relations issues as they arise.
• Manage labor relations issues and resolve employee complaints and grievances, including the first grievance step.
• Initiate disciplinary process, including the recommendation for discharge.
• Maintain safety standards to ensure compliance with the University, State, and Federal codes and regulations.
• Coordinate the flow of work or services between departments and assist in resolving inter-departmental operating issues.
• Conduct Quality Assurance inspections on buildings and resolve compliance issues.
• Collaborate with our campus partners to ensure we provide the highest service level via email, phone, video calls, and other communication resources.
• Partner with Pest Management to ensure preventive measures are being taken in buildings.

Mission Statement
The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.
Why Work at Michigan?
Being part of something greater, of serving a larger mission of discovery and care that's the heart of what drives people to work at Michigan. In some way, great or small, every person here helps to advance this world-class institution. It's adding a purpose to your profession. Work at Michigan and become a victor for the greater good.
In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Paid maternity and parental leave
• Flexible spending accounts for healthcare and dependent care expenses

Required Qualifications*

• High school graduate/GED
• Minimum of 2 years of supervisory experience in custodial operations, customer service, or facility management
• Demonstrated excellent communication skills
• Demonstrated proficient computer skills including Microsoft Office (Excel and Word) and Google Workspace (Sheets and Docs)
• Excellent customer service skills are a must!
• Demonstrated ability to develop positive working relationships with a diverse group of people at all levels of the organization
• Knowledge of the methods, materials, and equipment used in custodial operations

Desired Qualifications*

• Associate or Bachelor's degree
• Minimum of 2 years of supervisory experience in a custodial services setting
• Familiarity with team cleaning custodial operating systems
• Experience with AiM or a Computerized Maintenance Management System (CMMS) such as AiM
• Experience working in a union environment, including knowledge of labor contract administration
• Knowledge of University policies and procedures

Work Schedule
PLEASE NOTE: This is an AFTERNOON SHIFT supervisor position, Monday - Friday, 4:00PM - 12:30AM
Additional Information
Facilities and Operations seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
Job Detail
Job Opening ID
242636
Working Title
Custodial Sr Supervisor (AFTERNOONS)
Job Title
Yard Labor/Janitorial Sr Supr
Work Location
Ann Arbor Campus
Ann Arbor, MI
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Building Services
Department
Building Services
Posting Begin/End Date
12/05/2023 - 1/02/2024
Salary
$50,000.00 - $58,000.00
Career Interest
Facilities Operations