Company

The Container Store Inc.See more

addressAddressCoppell, TX
type Form of workFull-time
salary Salary$40.4K - $51.2K a year

Job description

Overview:
Our Point Person positions are involved in sales and managing the daily workload.
  • We are currently hiring for full-time Point Person positions.
  • Additional schedules, based on availability and business needs, could include daytime, evenings, and weekends, totaling up to 40 hours per week.

What We Stand For

Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities:
In sales, you are…
  • On the phone engaging in thoughtful conversations with customers while enhancing the customer experience.
  • Designing custom spaces.
  • Offering product information, resolving shipping concerns, and sharing promotions as a brand ambassador.
  • Balancing multiple priorities and using good judgment to manage time.
When managing the daily workload, you are
  • Allocating proper resources to each channel of retail.
  • Focus on ensuring every customer receives astonishing customer service through selling complete solutions.
  • Focus on assisting the team with problem-solving to resolve all situations to best accommodate the customer and the company.

The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure. Some of our benefits include:
  • Competitive Pay
  • Medical/Dental/Vision Plans
  • Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera and Laren
  • Paid Time Off plus Holidays
  • 401(k) Retirement Plan
  • Ongoing training including our Leadership Development Program and Manager Training Program
  • Employee First Fund: providing grants to employees experiencing unforeseen emergencies
Qualifications:

What You Bring To Us

  • You love to engage with people. You’re the person who strikes up a conversation and makes a connection. You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
  • People say you have a heart for service. You love to sell. For you, it’s about learning what a customer truly needs and offering suggestions.
  • You are always learning! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
  • You take pride in your work. It’s your store!
  • You love juggling multiple tasks. You like to stay busy, balance priorities and utilize your organizational skills.
  • You are comfortable with the Internet and e-commerce and have excellent computer skills.
  • You understand retail is an ever-changing industry and remain flexible.
  • You want to delight the people around you and can’t wait to share that at The Container Store!

The Container Store promotes a smoke-free, drug-free environment.

We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act

Office Physical Requirements

State Specific Notices

Benefits

Health insurance, Dental insurance, 401(k), Paid time off, Vision insurance
Refer code: 9054522. The Container Store Inc. - The previous day - 2024-04-17 00:58

The Container Store Inc.

Coppell, TX
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