Crisis Center Project Coordinator

Master's Degree in counseling, psychology or related mental health field and one year of mental health counseling and crisis intervention experience, or any equivalent combination of related training and experience. Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.
A Post-Master's Education Specialist (Ed.S.) Degree is equivalent to the required education and one year of related work experience in suicide and crisis intervention.
Licensure in mental health, marriage and family counseling or any related mental health field is required within two years of employment.
A Valid Florida Driver License is required and a Motor Vehicle Record that meets the requirements of Alachua County policy #6-7; Motor Vehicle Records will be reviewed prior to employment. If, in the past 24-month period, the applicants Motor Vehicle Record has more than three (3) moving traffic infractions or three (3) or more at fault motor vehicle accidents (or combination of both and /or a conviction/pending charge for driving under the influence) or is in violation of any standard mandated by Federal or State Law or Regulation, the minimum qualifications are not met for the position.

This is responsible professional work providing crisis intervention counseling, supervision and training of Crisis Center Care Team members and the development of professional relationships with various outside agencies for the County's Crisis Center.

An employee assigned to this classification provides supervision and guidance to both volunteers (professional and paraprofessional) and graduate students, assists in case management, counsels clients and helps to maintain a continuous community suicide prevention and crisis intervention program.

Work is performed under the direction of a higher-level supervisor and is reviewed through conferences, reports and observation of the results obtained.

Exudes a positive customer service focus.

Advocates building organizational culture through aligning decisions with core values including: integrity, honesty, respect, diversity, innovation, accountability and communication.

Provides supervision and clinical training to graduate students toward their certification/ licensure.

Meets weekly with staff and volunteers through individual and group conferences in analyzing case problems and in improving their diagnostic and clinical counseling skills.

Assists in case management review of case records established for each contact within the crisis intervention program

Provides clinical therapy and counseling to individuals, couples and families. May also refer clients to appropriate agencies or services in the community.

Provides after-hours on-call supervision for all Crisis Center workers.

Provides counseling services on crisis phone line.

Develops and maintains effective liaison with assisting community mental health and other agencies.

Serves as the CIT (Crisis Intervention Team) Coordinator for North Central Florida, providing training and crisis situation role playing for 911 operators, hostage negotiation teams and other law enforcement agencies.

Assists with coordination and supervision of all services and projects for the Survivors of Suicide within Alachua County, including the Suicide Memory Garden at Cofrin Park.

Informs community organizations of Crisis Center suicide prevention and crisis intervention techniques, procedures, and services available.

Consults with staff concerning services to clients and volunteers and coordinates and assists implementation of program policies and procedures.

Ensures proper coding for statistical information and monitoring of center activities.

Provides consulting and clinical services to County staff and administrators in support of the Employee Assistance Program (EAP).

Coordinates activities, groups, and internal projects geared toward personal and professional development of volunteers, graduate students, and staff.

Provides crisis intervention services via mobile crisis outreach team.
Drives a County and/or personal vehicle regularly to respond to crisis calls 24 hours a day/ 7 days a week; drives to offsite locations to conduct training and/or participate in outreach events.

Performs the duties listed, as well as those assigned, with professionalism and a sense of urgency.

NOTE: These examples are intended only as illustrations of the various kinds of work performed in positions allocated to this class. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

KNOWLEDGE, SKILLS AND ABILITIES

Thorough knowledge of the laws, rules and regulations relating to the operation of community crisis intervention programs.

Considerable knowledge of current techniques, principles and practices of crisis intervention and suicide prevention programs.

Skill in the use of personal computers including word processing programs.

Ability to work with and counsel suicidal/distraught clients.

Ability to function in a team setting.

Ability to supervise and appraise volunteers and students.

Ability to coordinate and assist in the effective and efficient implementation of policies and procedures.

Ability to react calmly and quickly in emergency situations and coordinate and supervise volunteers and students in emergency situations.

Ability to communicate effectively both orally and in writing.

Ability to make public presentations before community organizations about the program.

Ability to develop and maintain good working relationships with assisting agencies, other County departments and employees and the general public.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to reach and to be mobile.

The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required for this job include close vision, and distance vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate