Crew Member/Shift Leader/ Asst Manager

ColdStone Creamery is a leading Brand offering premium ice cream and Ice cream cakes made InHouse. We are looking for a Shift Leaders, crew members, Cake decorators to oversee operations and workers during scheduled shifts. Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively. If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.

Responsibilities

• Provide direction and feedback to workers during shifts
• Schedule employee shifts and assign duties
• Manage time-off requests and handle last-minute absences
• Train and coach new employees
• Inspect equipment and communicate the need for repairs or replacements to management
• Check cash drawers and prepare bank deposits
• Ensure health and safety standards are followed
• Address customer and employee complaints
• Resolve conflicts between workers
• Foster and maintain a positive work environment

Skills

• Proven experience as a Shift Leader or relevant managerial role
• Knowledge of the industry and relevant health and safety regulations
• Commitment to excellent service
• Working well within a team
• Leadership skills and ability to make decisions fast
• Ability to stand for long periods

Job Types: Full-time, Part-time

Pay: $10.00 - $15.00 per hour

Expected hours: 20 – 40 per week

Experience level:

• 1 year
• Under 1 year

Restaurant type:

• Bakery
• Casual dining restaurant
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person