AddressAre you ready for your next career opportunity?
At Cooper Electric successful associates drive our mindset of adapt, dare, and learn. Our associates are encouraged to lead innovation, embrace technology-driven solutions, and thrive in an environment that promotes personal and professional growth. You will be empowered to create best-in-class business strategies and contribute to a customer-centric environment that delivers outstanding results.
What you will do:
- Perform credit investigation for potential new accounts and maintain existing credit files.
- Determine and administer other financial alternatives of payment such as, but not limited to, joint checks and letters of credit.
- Assign and monitor credit limits to present and potential customers per established policies.
- Establish credit limits for individual accounts.
- Review accounts to adjust credit limits to reflect the current financial position and payment habits of the customer.
- Determine appropriate ‘Hold Periods’ for accounts to ensure that orders are not processed when perceived credit risks do not warrant additional exposure.
- Prioritize collection activity on past due accounts and determine the action to bring the account to within a current position.
- Assist team in contacting unresponsive customers regarding past due invoices when necessary.
- Work closely with the internal sales team to correct billing errors, provide information needed to resolve disputes, and proactively discuss accounts nearing a “hold” status.
- Reconciles payments from the customer to assist the cash applications group or prove to a customer where a payment was applied.
- Determine when internal collections efforts are no longer effective and recommend 3rd party collection efforts by providing details to warrant the referral.
- Review settlement offers and make recommendations to move toward resolution.
What you will bring:
- A minimum of 10 years of experience in a credit and collections role.
- A minimum of 5 years management experience.
- Strong customer service skills and interpersonal communication skills.
- Strong negotiation, mathematics, verbal, and written communication skills.
- Ability to effectively communicate information and present solutions to a customer.
- The ability to operate computers and relevant computer software. Experience utilizing Get Paid is a plus.
- Ability to prioritize needs in a fast-paced environment.
Physical Requirements and Work Environment
- This job is performed primarily in an office environment and requires the ability to operate standard office equipment and keyboards.
- Repetitive motion of wrists, hands, and/or fingers.
Location: Cranbury, NJ
Work Hours: M-F; 8 am – 5 pm.
Why work for Cooper Electric?
At Cooper Electric, we are Powered by Difference. As a Sonepar company we have local roots and global reach. We thrive on the diversity of our associates and the various ways that each of us contributes to our successes. What keeps us at the forefront of progress?Our people. No matter where you work or who you are, you will be encouraged to push boundaries, expand your industry experience, and elevate your career.
Our Competitive Benefits?
Our full-time associates can participate in competitive medical plans which include medical, dental, vision, flexible spending accounts, long and short-term disability, life insurance, employee assistance programs, and employee discounts. We offer a generous paid time off plan as well as paid holidays.
About Cooper Electric
For over 50 years, Cooper Electric has provided the New Jersey, New York, and Pennsylvania markets with expert electrical supplies, service capabilities, and innovative solutions. Cooper Electric was established in 1961 as a family-owned business. In 1999 Cooper Electric became a proud member of the Sonepar Group, the world's largest privately held electrical distributor. Today, Copper Electric continues to expand our capabilities and become one of the finest electrical supply distributors in the United States
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
