Credit Collections Specialist | Growing Company | Remote

Our team is GROWING!!! We have a fabulous new opportunity to join the PowerPay team!

PowerPay, a fast-growing financial technology company, is seeking a Collections/Credit Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, fun areas - ping pong table, corn hole, soccer and more!) and the opportunity to contribute to the growth of the organizationand did we mention an awesome team of co-workers?

Successful candidates will be a hard-working driven individual that will be able to assist the Fin Ops team in customer payments, collections, and review applicant credit reports. This position is fully remote.
Responsibilities:

• Service an assigned portfolio of accounts in a delinquent payment status

• Assist charge-off and collection accounts for homeowners who need payment for loan approval

• Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.

• Communicate with customers for collections purposes through outbound calls, email, text, and chat

• Review customer invoices for accuracy

• Willing to help out with other back-end responsibilities and special projects as needed

Requirements:

• Bachelor’s Degree preferred

• 1 to 2 years’ experience preferred

• Ability to read credit reports preferred

• Experience working with Google Drive and Microsoft Office products

• Strong analytical and negotiating skills

• Demonstrates effective listening skills