CPI Manager

Career Area:

Strategy

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

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Job Summary:

Caterpillar’s Hydraulic Mining Shovels (HMS), a department within RIOP Division is currently seeking a Continuous Product Improvement (CPI) Supervisor to provide leadership in the deployment of the CPI process for the HMS products to be located at the Caterpillar Tucson Mining Center in Tucson, AZ.

Our experienced, passionate and international team develops and implements product improvements for our Hydraulic Shovels working closely with Caterpillar design engineers, service engineers, supply chain partners, manufacturing facilities, field representatives and dealers.

As a CPI Supervisor at Caterpillar HMS, this position is accountable for managing and developing Caterpillar human resource to perform disciplined and rigorous CPI process activities and to specifically sponsor a number of CPI projects through the 6 Sigma DMAIC process. We have a fabulous team that does some of the most exciting work at Caterpillar, and we can’t wait for you to join the team!

What you will do:

• Lead a global team of 6 Sigma Black Belts, Warranty Analyst, and a Service Publication Technical Writer for the Hydraulic Mining Shovel product group

• Maximize the customer experience of machine uptime through the execution of targeted Continuous Product Improvement (CPI) DMAIC projects.

• Analyze, define and prioritize product problems; create, initiate and update product issues, initiate and update project plan; implement interim repair; define root cause; develop and validate solution; implement permanent repair action; identify process(es) that produced the defect; verify solution and process revisions fix problem.

• Manage all aspects of the machine product health KPI’s including Defects per Unit, Inoperable Defects, Defect Free, Warranty, and Goodwill spending for the Hydraulic Mining Shovel business

• Charters and/or sponsors Black Belt projects focused on product health (10-15 projects per BB / per year).

• Develops and deploys change plans and effectively communicates CPI process changes across assigned functional areas.

• Influences upstream (Dealer data collection, NPI, Manufacturing, Procurement) and downstream processes (Dealer repair process) to improve quality of input and ensure modification of upstream processes to reduce future product failures.

What Skills you will have:

Coaching Others : Knowledge of coaching and mentoring concepts and methods; ability to encourage, motivate, and guide individuals in learning and improving effectiveness.
Level Working Knowledge:
• Determines how coaching can be applied to a situation.
• Coaches and develops a global team to improve skills
• Observes skill practice; offers constructive feedback.
• Offers suggestions for performance or process improvement in own unit.
• Creates skill-practice opportunities for subject of coaching.
Problem Solving : Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Extensive Experience:
• Ensures capture of lessons to be learned from a problem-solving effort.
• Organizes potential problem solvers and leads problem resolution efforts.
• Uses varying problem-solving approaches and techniques as appropriate.
• Contributes to standard practices for problem-solving approaches, tools, and processes.
• Analyzes and synthesizes information and devises alternative resolution strategies.
• Develops successful resolutions to critical or wide-impact problems.
Project Management : Knowledge of effective project management strategies and tactics; ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives.
Level Working Knowledge:
• Provides input for Gantt or PERT charts or their equivalent to track project progress and status.
• Supports guidance for project management to team and maintains project budgets.

• Under guidance, plans and estimates simple projects.
• Assists in detailed project plans including cost, schedule, and resource requirements.
• Obtains information from stakeholders during the planning stage of a project.
• Produces standard project status reports.
• Maintains department budget supporting multiple CPI projects.

Additional Information:

The primary location for this position is Tucson, AZ

Domestic relocation assistance is available

This position may require 15% travel

Sponsorship is not available

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary

• Annual incentive bonus plan*

• Medical, dental, and vision coverage

• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

• 401k savings plan

• Health savings account (HSA)

• Flexible spending accounts (FSAs)

• Short and long-term disability coverage

• Life Insurance

• Paid parental leave

• Healthy Lifestyle Programs

• Employee Assistance Programs

• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.

Posting Dates:

May 23, 2024 - June 6, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.   

EEO/AA Employer.  All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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