Summary:
The Account Manager/ Credit Analyst conducts the daily operational credit review and maintenance of select accounts within a defined geographic portfolio.
About Us
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Gemaire Distributors is a fully owned subsidiary of Watsco, Inc. (NYSE: WSO), the largest network of HVAC distribution businesses in the U.S. As one of Watsco's subsidiaries, Gemaire distributes top-quality HVAC/R equipment and supplies from more than 110 locations in 12 states including Florida, Georgia, North Carolina, South Carolina, Mississippi, Texas, Virginia, Alabama, Louisiana, California, Nevada and Arizona. Our customer-focused associates, vast inventory and technology initiatives allow us to provide our customers with best in class service.
As a member of the Gemaire team you will enjoy:
- Exciting opportunities with a company that is growing
- Great work hours! Standard business hours are Monday-Friday with occasional Saturdays
- Competitive pay
- Paid time off
- Tuition assistance
- Medical, dental, and vision insurance
- Life insurance coverage
- 401(k) Plan
- Employee Stock Purchase Plan
- Short Term/Long Term Disability
- Health Savings Account with employer contribution
- Employee Referral Program
- Employee Purchase Program
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Job Requirements
Essential Duties and Responsibilities:
- Manage assigned accounts to establish credit metrics.
- Receive inbound communications from sales branches and customers requesting a variety of customer service-based actions.
- Order release for customer accounts.
- Contact customers for payment commitments to satisfy due or delinquent balances.
- Negotiate positive resolutions to aging outstandings so as to allow for the continue sale of product to the customer.
- Cash goal management, facilitating the collection achievement of 100% of goal for the Account Manager's portfolio.
- Job (construction) Account origination.
- Open new COD and Terms Accounts as needed.
- Prepare documentation for collections submittals and/or litigation.
- Procure reports from industry repositories.
- Invoice/statement servicing.
- Gather and analyze credit and financial information on new and existing customers using credit reports, financial statements, and supplier references.
- Analyze requests for credit extension on new and existing accounts.
- Release blocked orders within established level of authority and make recommendations to the Credit Manager on larger orders.
- Limit losses, control delinquency and secure receivables which pose credit risk and/or receivable exposure.
- Other duties as assigned.
- Bachelor's degree preferred.
- 2-4 years of related work experience.
- Knowledge of credit and collections leading practices.
- Ability to interpret account aging reports.
- Excellent communication and influencing skills.
- Proficient in Microsoft Office.
- Ability to analyze data.
- Customer service oriented/good attention to detail and ability to meet strict deadlines.
- Ability to handle large work volume and multiple priorities.
- Must be able to work in a team environment.
- Strong communication, interpersonal, and problem solving skills.