Credit Analyst

About Foundation Finance:

Foundation Finance Company (FFC) is one of the fastest-growing consumer finance companies in the U.S. We work with home improvement contractors nationwide to help them close more sales through the use of flexible financing plans. FFC's full-spectrum lending approach has driven billions in originations and helped many customers make needed improvements to their homes. We're making big investments in both infrastructure and employee talent to keep up with our growth, so the time is right to join our team! It's a fast-paced environment with room to advance. We offer a competitive salary, medical/dental/vision benefits, 401(k) with company match, a casual dress work environment and much, much, more.

Credit Analyst Description & Duties:

Builds and maintains relationships with dealers through processing credit applications, answering questions, and providing strong customer service. Position is responsible for achieving volume and quality goals while developing underwriting skills to earn higher levels of decision authority. Works across departments by answering customer service and payment calls, verifying loan terms, and assisting with other functions as needed.

Duties may include, but are not limited to:

• Process new loan applications, evaluate credit, and underwrite following company policies and procedures.
• Communicate with dealers to answer questions, resolve issues, and provide information.
• Verify loan terms with new customers, answer customer service calls, and process customer payments over the phone.
• Work with management to develop underwriting skills and achieve higher levels of decision authority.
• Maintain existing business and develop new business by building strong dealer relationships.
• Other duties as assigned by management. Must be able to come to work promptly and regularly. Must be able to take direction and work well with others. Must be able to work under the stress of deadlines. Must be able to concentrate and perform accurately. Must be able to react to change productively.

The Ideal Candidate:

• Bachelor’s degree in business, finance, communication, marketing or related field OR 2 years’ experience in underwriting or lending.
• Must have professional phone presence and excellent verbal and written communication skills.
• 2 years' Customer service experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.