Credentialing Coordinator

Equiliem specializes in staffing clinical, non-clinical, and allied personnel. We excel in all levels, disciplines, and specialties within the healthcare spectrum. Our projects range from short to long term local and travel assignments. Equiliemhas been recognized as a certified small business enterprise. In addition, we are proud that we have earned the prestigious Joint Commission accreditation for staffing firms and have been awarded Best in Staffing 5 years running by our employees and client partners.
Job Summary
The Credentialing Coordinator will perform verification and processing of moderately complex to advanced level documents and database information. The incumbent will use standard policies, procedures, and guidelines for the coordination, monitoring and processing of credentialing and re-credentialing of Behavioral Health practitioners, providers, mid-levels, Applied Behavioral Analyst (ABA) and Board Certified Behavioral Analyst (BCBA), allied health professionals and other Organizational Provider (OP) based on regulatory, accreditation, contractual and standards.
Position Responsibilities

• Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
• Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
• Ensures that the required timely documentation is appropriate and complete for verification processing, that includes but is not limited to the following providers: Behavioral Health practitioners, providers, ABAs, BCBAs, mid-levels, allied health professionals and other health care delivery organizations for the credentialing and re-credentialing process.
• Processes all credential applications, initials and re-credentials and applications in established electronic file folders.
• Conducts other follow-ups as required into the applicant's background, education, and experience using online systems, written correspondence, telephone inquiries and printed reference guides and reports.
• Performs and collects primary source verification (PSV) documentation for licensing, board certifications, proof of required insurance, National Practitioner Data Bank (NPDB) and other sources as needed based on National Committee for Quality Assurance (NCQA) standards, requirements and policies.
• Partners with all necessary staff to ensure an integrated, timely and consistent product.
• Collaborates with the Provider Relations and Contracting department on the status of candidates to ensure timely credentialing.
• Prepares reports as requested. Monitors and maintains reports published by the Medical Board of California (MBOC), Centers for Medicare and Medicaid Services (CMS), Department of Healthcare Services (DHCS), Office of Inspector General (OIG), NPDB and other applicable sources to identify adverse findings.
• Implements an efficient and effective system for the transmission of credential information to internal and external sources to facilitate timely approval to participate as a approved practitioner, provider or OP.
• Provides consistent and timely follow-up on all outstanding credentialing and re-credentialing files.
• Maintains the credentialing database and ensures up-to-date information is always obtained.
• Stays aware of changes and updates in laws and regulatory requirements.
• Writes, revises and implements desktop procedures as necessary to remain in compliance and create efficiency.
• Documents the monitoring of adverse license actions and legal actions.
• Cross-train within department to support credentialing operations to provide back-up support for credentialing files during department absences such as vacation or paid time off.
• Completes other projects and duties as assigned.

Possesses the Ability To:

• Function independently with minimal direct supervision and be detail oriented.
• Organize credentialing processes and understand and apply credentialing criteria consistently across, health networks and physician medical groups.
• Maintain confidentiality of peer review information.
• Establish and maintain effective working relationships with leadership and staff, as well as contracted committee members and practitioners with sensitive issues.
• Communicate clearly and concisely, both verbally and in writing.
• Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Experience and Education

• High School diploma or equivalent required.
• 2 years of experience with credentialing in a hospital or ambulatory setting, such as health plan, medical group or Independent Physician Association (IPA) required.
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above is also qualifying.

Preferred Qualifications

• Bachelor's degree in Healthcare Administration or related field.
• Certification as Certified Provider Credentialing Specialist (CPCS).

Knowledge of:

• Medical Terminology.
• Credentialing standards, requirements and processes and procedures
• Federal and state regulatory requirements and accreditation standards: NCQA, The Joint Commission, DHCS, DMHC, CMS and other relevant or accreditation certifying agencies.

Schedule/Shift/Hours:
Generally, Monday to Friday between the hours of 7am to 8pm.
Some weekends and holidays may be needed.
The exact schedule will be discussed during the interview.