Creative Retail Store Associate

Job Title:Creative Retail Customer Service Associate

Job Overview:

We are seeking a talented and creative individual to join our team as a Creative Retail Customer Service Associate at our local gift basket store. The ideal candidate will have retail experience, excellent customer service skills, and a passion for creating beautiful gift baskets. This role involves handling customer interactions both in-store and online, managing orders, and ensuring a delightful shopping experience for our customers.

Responsibilities:

• Customer Service:
• Assist customers in-store, over the phone, and online with their inquiries and purchases
• Take and process customer orders efficiently and accurately
• Provide information about products, pricing, and promotions
• Creative Gift Basket Design:
• Use artistic flair and creativity to design visually appealing gift baskets
• Expertise in wrapping cellophane, curling ribbons, and creating aesthetically pleasing gift baskets
• Order Management:
• Manage online orders through platforms such as Shopify
• Handle phone orders and walk-in customers, ensuring a seamless ordering process
• Utilize the ShippingEasy shipping platform for order fulfillment
• Computer Skills:
• Proficient in using computer systems, including point-of-sale software
• Learn and navigate our specific systems, including Shopify and ShippingEasy
• Training and Coachability:
• Participate in on-site training sessions to familiarize yourself with our products and processes
• Demonstrate a willingness to learn, take feedback, and adapt to evolving requirements
• Be open to refining creative skills and customer service techniques through coaching

Qualifications:

• Previous retail experience is a must
• Strong creative and artistic abilities
• Excellent customer service and communication skills
• Computer skills, including proficiency in Microsoft Office and experience with e-commerce platforms
• Ability to multitask and prioritize in a fast-paced environment
• Reliable, responsible, and committed to maintaining a strong work ethic
• Flexibility with working hours; 30-hour work week (10 AM - 4 PM, Monday to Friday), with some flexibility for the right candidate

Benefits:

• Competitive hourly wage
• Employee discounts on products
• Opportunities for professional development and growth

If you are a creative, customer-focused individual with a passion for gift basket design and excellent retail skills, then this role is for you!. On-site training will be provided to the selected candidate. Pay begins at $15/hr with room for growth after a month and a half onboarding period.

Please send resume to info@jennysgiftbaskets.com or call Mike at 610-844-4529

Job Type: Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 30 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Allentown, PA 18104: Relocate before starting work (Required)

Work Location: In person