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SalaryHoping to take that first step in your career and provide public service
through your organizational skills?
Looking for a position with growth and professional development opportunities?
If so, apply for a position at the Minnesota Judicial Branch.
Anoka County District Court has an amazing opportunity to join the Records Room as a Court Operations Clerk in a diverse professional environment, that promotes equity for all court staff and court users. This position performs detail-oriented work while providing excellent customer service in person and over the phone.
Court Operations Clerks work individually and in teams using independent judgment along with available resources to perform a variety of administrative assignments. This role requires dedication to providing customers with a professional court experience, an eye for detail, excellent communication, time management, and technological skills to match our high-performance environment. Robust training is provided and knowledge is gained through on-the-job experience.
Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. To learn more about working for the Minnesota Judicial Branch, watch this video.
Example of Duties
What You Will Do
Work includes processing electronically filed and in person copy requests, working directly with customers at a public counter and answering public phone lines, and imaging court files. Court Operations Clerks rotate through these areas as needed and must be flexible as to assignment and attention to detail.
The following are examples of major job duties expected for this position to perform:
- Performs a high volume of telephone and in person customer service in accordance with data privacy regulations and the most current policies.
- Communicates courteously and effectively with court stakeholders by responding to requests for documents or other information, answering questions on court policies and procedures, and assisting with the processing of applications and documents.
- Performs routine counter work, including making copies of documents, charging appropriate fees, receipting payments made via cash, check, money order or credit card, and issuing receipts for payments.
- Backscans and reviews imaged court files for all case types and security levels. Adds appropriate case flags to indicate physical file destroyed, if applicable.
- Performs filing and retrieval of paper records, exhibits, electronic records, and electronic or digital records of legal or other proceedings; indexes and files a variety of records; inputs, updates, or deletes information in electronic case management system; assigns appropriate security levels for documents.
- Operates standard office equipment such as microfilm reader/printer, copier, scanner and computer using Microsoft products.
- May perform duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment, recording and monitoring court proceedings, creating courtroom log as necessary, backing up recordings in compliance with applicable policies and procedures, and shutting down recording equipment once recording has been completed.
- May provide assistance to others in performing courtroom operation duties, including clerking hearings, scheduling hearings, working calendars, and assisting staff with in-court updating.
- Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, processes, and procedures.
- Other administrative duties as assigned.
Typical Qualifications
What You Will Bring:
- Ability to work well under pressure in a high volume, fast paced work environment with excellent attention to detail and accuracy.
- Ability to work in a team-orientated environment.
- Ability to work in an inclusive, multicultural and multigenerational environment that values diversity.
- Ability to communicate effectively, both orally and in writing.
- Ability to inspire trust, demonstrate confidence, and create a positive, change-capable culture that helps position employees for success.
- Ability to multi-task and balance responsibilities.
- Knowledge of customer service practices.
What You Must Have:
Below are the past experiences that will enable success in this role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute.
Below are the past experiences that will enable success in this role. For education requirements listed, the equivalent number of years of related experience may serve as a substitute.
- High school diploma or equivalent.
- One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative or office work. Additional education may substitute for experience.
Nice to Have:
- Knowledge of court procedures and policies, laws, legal terminology, and legal factors pertaining to the court.
- Knowledge of modern office practices and procedures.
- Ability to handle sensitive and confidential matters and cases appropriately and in compliance with all applicable court rules, policies, and statutes.
- Ability to read and interpret legal documents of varying types and complexity and apply knowledge of specific laws, statutes, rules, policies, and procedures related to the area of assignment.
- Knowledge of the organization, operation, function, and jurisdiction of the court.
Supplemental Information
What You Will Earn: The expected hiring range for external hires for this position is $16.95 to $22.31, based on qualifications, with a full future earning potential of $35,392 - $57,754 annually. This position is non-exempt under the Fair Labor Standards Act and is eligible for State of MN employee benefits.
What You Will Get: The Minnesota Judicial Branch cares about and invests in our employees. Because of that, we offer affordable yet competitive benefits to support you and your family’s wellbeing. Our comprehensive benefits package includes health and wellness benefits, ten paid holidays, paid vacation leave, paid sick leave, professional development opportunities, tuition reimbursement, and more. The employee-paid premium for a full-time employee with single coverage is only $39.66/month for the Minnesota Advantage Health Plan (Download PDF reader) and $13.48/month for the Dental Plan. To learn more about the benefits we offer, go here and click on the Employee Benefits tab.
Additional Information: This AFSCME-represented position is posted for bidding, internal, and external application simultaneously and will be filled in accordance with the AFSCME contract.
Physical Work Environment: The Records Room is located on the 1st Floor in the Anoka County Courthouse at 2100 3rd Ave. Anoka, MN 55303.Work is performed primarily in an office-setting, a public counter and/or in a courtroom. The core business hours are Monday-Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.
Physical Demands: Work is essentially sedentary with occasional walking, standing, bending, and carrying items less than 25 pounds such as papers and files. Some positions may require periods of extended sitting, standing, use of telephones and office equipment, and use of computers to enter and retrieve data. Some positions may require standing on a ladder to retrieve files from high shelves.
To Apply: Please apply for this position online by clicking the Apply link near the top of this page. (For instructions on creating and submitting your online application, click on the “How to Apply” link in the left-hand menu at the top of this page). Please contact the Tenth District Human Resources Department with questions regarding this posting via email at 10thDistrictHumanResources@courts.state.mn.us.
Why Work for Us? Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. We celebrate and are committed to the principles of diversity and inclusion, and actively seek and value diversity in professional background and cultural characteristics. We are intentional and mindful about the organizational culture we are building, seeking broad-minded individuals with robust capabilities who value supporting one another’s growth.
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 10thDistrictHumanResources@courts.state.mn.us.
The Minnesota Judicial Branch is an Equal Opportunity Employee. It is the policy of the Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.
