Court Operations Associate - Washington County

The Minnesota Judicial Branch (MJB) is committed to providing fair and equal access to justice. If you share this same commitment, desire a meaningful career serving the public, and want the opportunity to make a difference for your community, consider a career with us.

The Tenth Judicial District, which includes eight counties in the Northern Suburbs of the Twin Cities Metro Area, is seeking qualified applicants for two (2) full-time Court Operations Associates to join the Washington County Court Administration team in Stillwater, MN.

The Court Operations Associate position is a fast paced, highly detail-oriented position with a variety of responsibilities such as performing advanced clerical work, providing customer service, and ensuring compliance with applicable court rules, policies, and standards to achieve an impartial, accessible, fair, and timely system of justice. As a Court Operations Associate, you will work directly with the public, judges, and other court employees by processing all case types. Duties require the application of independent judgement and the interpretation of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job.

This AFSCME-represented position is classified as a Court Operations Associate and located in the Washington County Courthouse at 14949 62nd St. N. Stillwater, MN 55082, with the possibility of a remote or hybrid work environment. Core business hours are Monday-Friday, 8:00am-4:30pm. Initial days off: Saturday, Sunday, and Court Designated Holidays.

The Minnesota Judicial Branch cares about and invests in our employees. Our comprehensive benefits package includes health and wellness benefits, ten paid holidays, paid vacation leave, paid sick leave, professional development opportunities, and tuition reimbursement. The employee-paid premium for a full-time employee with single coverage is only $39.66/month for the Minnesota Advantage Health Plan and $13.48/month for the Dental Plan. To learn more about the benefits we offer, go here and click on the Employee Benefits tab.

Minnesota Judicial Branch employees consistently express pride in their public service and in the quality of programs and services provided to customers, as well as appreciation for the teamwork and collaboration that is promoted within the MJB. To learn more about working for the Minnesota Judicial Branch, watch this video.

The following are examples of major job duties expected of this position:

• Independently performs clerical court work relating to criminal, juvenile, traffic, probate, jury, conciliation, civil, and/or family, case processing on the Minnesota Court Information System (MNCIS), Microsoft Office, electronic File and Serve, SharePoint and other related computer systems.

• Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically

• Perform courtroom support by working with judges, court reporters, and other justice partners, calling cases, taking notes, and handling documents in the courtroom
• Issues receipts for payment of court fees, fines, bail, and restitution; receives, reviews, processes, and/or pays amounts due for witness fees, transcripts, psychological examiners, court appointed attorneys, and interpreters
• May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings
• Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures

Work is performed primarily in an office-setting, a public counter and/or in a courtroom.

Education & Experience

• High school diploma or equivalent
• One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work

* Any combination of training and work experience which indicates possession of the knowledge, skills, and abilities.

Knowledge, Skills, and Abilities

• Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
• Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
• Knowledge of basic math
• Ability to communicate effectively, both orally and in writing
• Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
• Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
• Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch
• Ability to effectively support court users who have limited experience with the judicial system
• Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes

Preferred Qualifications

• Proficient in Microsoft office Suite, with the ability to learn other job-related software
• Knowledge of legal and court systems
• Experience with electronic document applications, workflow queues and web-based video and audio platforms

Instructions to Apply:
Please apply for this position online by clicking the Apply link near the top of this page. (For instructions on creating and submitting your online application, click on the How to Apply link in the left-hand menu at the top of this page).

This AFSCME-represented position is posted for bidding, internal, and external application simultaneously. Initial salary may be offered up to the mid-point of the pay range, based on qualifications.

All employment offers may be rescinded if the required criminal background check identifies job related convictions.

Contact Information:
Please contact the Tenth District Human Resources Department with questions regarding this posting via email at 10thDistrictHumanResources@courts.state.mn.us.
It is the policy of the Minnesota Judicial Branch that all decisions regarding employment are made without discrimination on the basis of disability. Please let us know if you need a reasonable accommodation for a disability to participate in the employee selection process by contacting Human Resources at 10thDistrictHumanResources@courts.state.mn.us.
The Minnesota Judicial Branch is an Equal Opportunity Employee. It is the policy of the Branch that all decisions regarding recruitment, hiring, promotions, and other terms and conditions of employment be made without discrimination on the grounds of race, color, creed, religion, national origin, gender, marital status, status with regard to public assistance, membership or activity in a local human rights commission, disability, sexual orientation, or age. We value and encourage applicants from diverse backgrounds.