Counter Agent Professional

Are you enthusiastic about earning top dollar through your own self driven sales experience and in providing incredible customer service? Then, consider joining our team of Counter Sales Pros. Our ideal candidate will bring to the table prior sales experience and superior organizational skills, integrity, and great follow-through. Listening, maintaining a positive attitude, and understanding the customers' needs are paramount.

As a Counter Agent, you will be focused on interacting with customers, managers and coworkers in a professional, courteous manner. Multitask and prioritize effectively. Possess the energy and drive to accomplish goals, meet deadlines, and find solutions .

The potential to earn top pay is in your reach!

Essential responsibilities:

• learn about the customer's rental needs; work to upgrade them to a more premium vehicle as well as emphasize optional features and benefits that will enhance their experience

• review rental parameters with all customers to ensure understanding of rates, return date and times, optional charges, and other services

• answer questions, offer directions and local area information

• resolve customer service issues in a fair and equitable manner to ensure continued customer loyalty

• provide excellent customer service in all customer contact situations

• communicate via telephone in a pleasant and supportive manner

• perform other job duties as assigned to meet the business needs

Benefits:

• bi-weekly hourly wage

• lucrative sales incentives

• vacation, paid time off and holiday pay

• medical, dental, vision, disability and life insurance available after 60 days of employment

• FSA option

• retirement benefits (401k) with company match

• options for growth within the company

• build your skillset

Above perks may vary based on full-time/part-time status and location.

• must be 18 years of age and legally authorized to work in the United States

• must have a valid driver’s license with no more than 2 moving violations in the last 3 years

• hiring is contingent on passing a complete background check and drug screen

• standing for an extended period of time with regular stretching, reaching, bending, pushing/pulling and walking in an environment that may be cold, hot, noisy, and may have fumes or odors due to vehicle maintenance

• must be able to work weekends and holidays

• strong verbal and written communication skills

• high school diploma or G.E.D

• ability to manage stressful or unusual situations to maintain good customer service

• minimum 1-year customer service or sales experience

• previous detail or car wash experience preferred

Family owned and operated for over 45 years we are the largest car rental franchise in the United States. Hands down we have the best and most confident team in the industry. We are a global brand combined with entrepreneurial benefits. We don’t believe in many levels of hierarchy. From our corporate office to every location, each employee is essential to our operation. People are our greatest asset.

Budget is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.