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About Us:
At Encompass Community Services we provide our community with a wide range of services related to family & social well-being, early childhood education, behavioral health, housing and more.
Telos, El Dorado Center and Casa Pacific are three short-term residential treatment programs for individuals struggling with mental illness and co-occurring substance use disorders. The primary goal of these programs is to assist individuals with increasing wellness and transitioning from residential care to more independent settings within the community. Our Counselors play an important role in assisting the residents we serve on their journey towards wellness and stability through treatment that is trauma-informed and person-centered.
Job Summary:
The On-Call Counselor is available to work as needed to cover shifts that include ensuring the safety and well-being of the residents at the facility and supporting program operations. We are looking for individuals who have some experience or education working with individuals who struggle with mental illness and substance use disorders, and people with a passion to serve this unique population. We are looking for on call counselors with the skill and ability to work with clients who have multiple complex Mental Health, and physical health needs, and who are able to manage multiple tasks. We are hiring on-call counselors who are available to work swing, night, and weekend shifts. Position requires availability to cover weekend shifts.
DUTIES & RESPONSIBILITIES:
- Respond to emails, texts, or phone calls in a timely manner. Be available and responsive to requests for on-call coverage as needed.
- Ensure adequate safety for program residents and property during specific shift hours.
- Responsible for responding to client behavioral and/or medical issues, facility issues, or natural emergencies while on duty.
- May provide therapeutic crisis management, with available support of Manager or On-Call Manager.
- May provide therapeutic intervention services based on best practices & selected evidence based practices for clients with Mental Health or substance use disorders and/or co-occurring disorders.
- Services may include administrative functions in support of clients, including evaluation, assessments, counseling, and/or assisting in the implementation of appropriate treatment plan interventions and/or the facilitation of individual, group, and crisis counseling sessions.
- Dispensing medication, incident reporting, shift change reporting, and household duties as required.
- General safety checks, headcounts.
- Ability to comply with regulatory requirements.
- Must communicate effectively and be able to use current technology in the following areas: case notes, incident reports, correspondence with community service providers.
QUALIFICATIONS:
- Bilingual English/Spanish desired but not necessary
- High school diploma or GED, some college preferred
- Ability to work independently, manage time well
- Valid driver’s license and clean DMV required
- Computer literacy, including e-mail, Microsoft Word, and ability to navigate electronic health record documentation requirements.
- Good oral and written communication skills, as well as interpersonal skills with co-workers and community partners
- Position requires flu vaccination upon hire.
Wages & Benefits:
Our total compensation package includes a comprehensive medical and dental insurance plan for full time employees, 403(b) retirement plan, paid holiday, sick time, and 17 days of paid vacation, pro-rated for positions less than 40 hours a week. Position receives overtime rate on all holidays as well as double times for Christmas and Thanksgiving day. On-call positions will receive one hour of sick time for every 30 hours worked.
Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.
Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services.
If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment.
