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SalaryAbout NYC Health + Hospitals
NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and Correctional Health Services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at nychhc.org and stay connected on facebook.com/nycHHC or Twitter@hhcnyc.
NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading Correctional Health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts.
Job Description
Position Description:
Under general supervision of the Health Service Administrator (HSA) and with latitude for independent judgment and initiative, the Correctional Health Service Liaison (CHSL) Works in partnership with the Department of Correction (DOC) to resolve CHS concerns and issues relative to patient access to Health services.
Preferred Skills:
- Strong written and verbal communication skills.
- Advanced Microsoft Office Suite proficiency including Excel and PowerPoint.
- Detail-oriented and strong organizational and follow-through to coordinate work plans, prioritize assignments and meet deadlines.
- High degree of professionalism, courtesy, strong work ethic, integrity, regard for confidentiality and ability to work with discretion on sensitive matters.
- Ability to adapt to new situations, collaborate with team members, and work under pressure with minimal supervision, when necessary.
- Minimum two (2) years of experience in a supervisory or administrative capacity in Operations management or health care administration.
- General knowledge of policies and programs utilized in the operation of a health care facility.
Detailed Tasks:
1) Act as an intermediary between CHS staff and DOC to ensure patient production for health care services.
a. Monitor patient production to facility-based and specialty clinic Health Services.
b. Conduct regular visits to housing areas or patient holding areas to ensure proper patient flow and to flag unnecessary delays in patient’s movement to DOC.
c. Immediately flag inadequate DOC staffing levels to the HSA and to DOC facility leadership daily.
d. Track movement of accepted and discharged patients into or out of CHS-managed programs or housing areas within the required time frames.
i. Monitor pending clinically indicated transfers.
ii. Provide oversight and escalation to ensure that patient housing assignments match their clinical needs.
iii. Timely flag at least twice a day inappropriate/delayed transfers of patients to DOC daily.
iv. Receive and ensure completion of prioritized patient movement requests from CHS clinical services.
e. Identify inappropriate movement patterns and flag to DOC facility leadership for resolution and HSA for escalation to Central Operations when deemed necessary.
f. Provide as-needed coordination of team huddles to disseminate patient movement related information to DOC.
Minimum Qualifications
1. A Baccalaureate Degree from an accredited college or university in Business Administration, Engineering, Social Sciences, Health Care Specialization, Physical Sciences or related programs; and,
A minimum of two years responsible experience directly related to health care program planning, research, design, operation, evaluation and analysis; or,
2. A Masters Degree from an accredited college or university in Public Health, Public or Hospital Administration, Health Care Specialization, Business Administration or related disciplines; and,
A minimum of one year experience directly related to health care program planning, research, design, operation, evaluation and analysis; or,
3. A satisfactory equivalent combination of training, education and experience; and,
4. Demonstrated skills in written or oral communication.
NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Experience level:
- 2 years
Medical specialties:
- Medical-Surgical
Schedule:
- Evening shift
Ability to Relocate:
- Flushing, NY 11371: Relocate before starting work (Required)
Work Location: In person
