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SalaryDEPARTMENT:Corporate Compliance
REPORTS TO: Snr Manager - Compliance Monitoring & QA
STATUS: Exempt
JOB CODE: 11255
PAY SCALE: $89,600.00 - $113,000.00 Annually
GENERAL DESCRIPTION: The Fair Lending Program Analyst will be responsible for assisting the Snr Mgr – Corporate Compliance, in the management of the Credit Union’s Fair Lending Compliance Program. The Fair Lending Program Analyst will develop, implement, administer, and coordinate all aspects of the Credit Union’s Fair Lending program by working with the appropriate internal and external individuals, groups, or business lines to achieve continuous improvement to and ongoing success of the Fair Lending Program.
TASKS, DUTIES, FUNCTIONS:
1. Responsible to continuously develop the Credit Union’s Fair Lending Compliance Program
2. Conducts ongoing Fair Lending Compliance Reviews
3. Work closely with Home Loan and Consumer leadership to ensure existing Fair Lending initiatives are being executed as planned, and to identify, develop and drive execution of new initiatives
4. Provides requested information to regulatory agencies and advises management on potential and ongoing compliance issues
5. Maintains proficient knowledge of rules and regulations and their impact on products, services and operations for a specific line of business
6. Assists in resolving complex problems or transactions, where expertise is required to interpret against policies, guidelines or processes
7. Drive collaboration and connectivity with key support partners across the credit union – Product Management, Marketing, Compliance, and Credit Risk – needed to support Fair Lending efforts. Advises leadership on business and/or product decisions.
8. Serve as primary liaison with the 2nd and 3rd lines of defense regarding Fair Lending and CRA including managing exam responses and remediation
9. Ensure that all Fair Lending efforts are fully tracked and documented
10. Coordinate and manage all Fair Lending Compliance and Supervisory Committee reporting
11. Assess Fair Lending risks by preparing periodic Fair Lending risk assessments of the Credit Union and applicable business units.
12. Evaluate data from loan files or from officer interviews to assess whether an applicant was treated in a manner consistent with articulated standards, including whether the applicant received favorable treatment compared to other similarly situated applicants.
13. Assess residual compliance risk and document findings related to vulnerabilities. Create action plans with appropriate measures to lower residual risk to an acceptable level.
14. Act as a liaison for the Compliance Department in system changes and advise on its impact on regulatory and compliance requirements.
15. Develop written reports and advise the Management and Board level committees and Board of Directors, Executive management, Chief Compliance Officer and Business unit managers concerning key issues recognized
16. Perform special projects as assigned by the VP Compliance Officer.
17. Performs all other related duties as assigned.
PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK:
1. Effective oral and written communication skills required to proof-read, review, summarize, and report on complex data analysis, government rules, regulations, and guidance.
2. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, such as financial calculators, personal computer, facsimile machine and telephone.
ORGANIZATIONAL CONTACTS & RELATIONSHIPS:
1. INTERNAL: All levels of staff and management.
2. EXTERNAL: Examiners/Auditors, vendors, management and the staff of other financial institutions.
QUALIFICATIONS:
1. EDUCATION: Bachelor’s degree in Business Administration or Associate’s degree coupled with commensurate experience in business communications, analysis and/or regulatory compliance. Certified Regulatory Compliance Manager equivalent preferred.
2. EXPERIENCE: Minimum of eight years of related Community Reinvestment Act and Fair Lending expertise required. Experience in regulatory compliance, risk, or audit experience for a financial institution including an emphasis on regulatory compliance, project management, customer service, branch operations, complaint resolution, and problem-solving. With at least 5 years concentrated in compliance or audit.
3. KNOWLEDGE / SKILLS:
- Subject matter expertise for the areas of CRA, HMDA, ECOA, FHA, Truth in Lending and Fair Credit Reporting Act.
- Strong communication skills.
- Advanced Microsoft Office Applications (Word, Excel, PowerPoint), PowerBI experience preferred.
- Strong knowledge of Fair Lending analysis tools and ability to learn complex analysis strategies.
- Knowledgeable of compliance laws, rules, regulations (with a special emphasis on consumer protection regulations), and procedures. Sound knowledge of principles of business.
- Ability to communicate at a management level (oral and written) and work well with others in a dynamic team environment.
- Demonstrated ability to utilize a consultative approach with Senior Management.
- Strong foundation in credit union philosophy, member service and operational processes.
- Ability to work effectively and collaboratively within the department, with business unit owners, and others outside of the credit union.
- Strong problem-solving, credit union operations, and organizational skills with the ability to present information logically.
- Ability to positively communicate suggested solutions and alternate outcomes.
- Ability to multi-task effectively and meet deadlines with limited supervision.
- Possess the ability to work independently with minimal direction and exhibit initiative.
- Demonstrated ability to think critically and analyze and communicate complex information to all levels of management and staff.
Compliance Certification (prompt pursuit of or equivalent) required; Credit Union Compliance Expert (CUCE), NAFCU’s Certified Compliance Officer (NCCO), Certified Bank Compliance Officer (CBCO), and/or Certified Regulatory Compliance Manager (CRCM). or equivalent also desired.
REV. 02/12/2024
