Core Banking Operations Mgr I

Description

As a Core Banking Operations Manager I, you will review Business, Legal and Wire documents for accuracy and validity. You will be responsible to support and provide knowledge of current procedures to branch colleagues to ensure above standard operational performance.

Primary responsibilities include

• Conduct comprehensive business and legal documentation reviews
• Review Domestic and International wires for information accuracy
• Provide proactive support and share knowledge with branch colleagues via chat and email
• Collaborate effectively with branch colleagues to enhance overall team efficiency
• Uphold standards of accuracy and attention to detail in all task with a focus on identifying and preventing potential fraudulent accounts and wire transactions

Qualifications, Education, Certifications and/or Other Professional Credentials

• Ability to support others through coaching and development
• Superior customer service orientation, advanced analytical and proficient product knowledge
• 3+ years of Retail Banking experience
• Excellent verbal / written / interpersonal communications
• Strong problem solving skills
• Solid organizational skills
• Strong knowledge of MS Office
• Solid time management skills; ability to multi-task and to function efficiently in a high volume, fast paced deadline oriented environment
• Solid project management skills

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: 8:30 AM- 5:00 PM Monday- Friday

Position in fully onsite in Pittsburgh, PA.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth