Coordinator/Supervisor-Business Operations

Job Description Summary

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Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000388 CHS - DDC Clinical (Digestive Disease Center) (ART)

Pay Rate Type

Salary

Pay Grade

Health-24

Scheduled Weekly Hours

40

Work Shift

Job Description

The Digestive Health Patient Access Scheduling Supervisor reports to the DCC Clinical Front-End Operations Manager.  Under general supervision, the Patient Access Scheduling Supervisor monitors operational systems and employee performance to increase patient satisfaction, operational efficiency, and effectiveness.   This position directly supervises the daily GI Medicine and GI Surgery scheduling functions of staff to ensure Referral Management Specialists provide a high level of customer service while verifying and preparing all patient accounts for billing to maximize payment for MUSP and MUHA services.

Additional Job Description

Bachelor's degree from an accredited college/university and two years directly related customer service work experience; or an associate's degree and three years directly related customer service work experience; or a high school diploma or equivalent (GED) and four years directly customer service experience. Related customer service work experience in a medical office or hospital environment highly preferred. Prior supervisory experience beneficial. Excellent communication skills required. Must be able to communicate effectively with patients/families, physicians, employers, and third-party payers.  Patient Access Certification preferred.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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