Business Operations Manager

Summary
Implements administrative systems to foster efficient operations, facilitate excellent financial management, provide a welcoming and inclusive environment, and support organizational development and sustainability.
Duties
Bookkeeping/ Financial Management

• Create and monitor the organization’s annual and program budgets in collaboration with BOD Treasurer. Other duties as assigned. Reports to the MABEC board for review regarding recommendations, revisions, and delegation prior to execution as appropriate.
• Ensure provision of monthly reconciliation of income and expenses to include employee health accounts as applicable. Compiles and presents monthly financial reports for the Executive Director or the MABEC boards.
• Compiles and prepares financial reports for grants and other funding.
• Oversees all bookkeeping functions including A/R and A/P and manage payroll. Provides updates, reports, and recommendations to Executive Director, or the MABEC board.
• Process receipts daily, conduct bank deposits at least weekly.
• Maintains and organizes accounting files for record and retention.
• Assists in off-site accounting for MABEC’s federal and state taxes and reports.
• Assists in preparing the program’s annual financial statement. Maintains compliance with standard audit requirements, organizational policies, and nonprofit best practices.

Human Resources

• Manages documents such as: job postings, hiring, employee performance, employee timesheets, employee leave records, employee benefits, employee separation and employee files for record and retention as delegated by the Executive Director or the MABEC Board as appropriate.
• Assists in New Employee Orientation utilizing best practices in employment in correlation with MABEC policies, procedures, and practices.
• Facilities Management
• Oversees the functionality of My Amigos facilities, including coordinator with landlord/property management.
• Assists in developing and implementing operational policies and procedures in accordance with nonprofit best practices. Reports to the MABEC board for review regarding recommendations, revisions, and delegation prior to execution as appropriate.
• Monitors inventory and manage purchasing processes of supplies and equipment.
• Assists in managing contracts while serving as primary contact for vendors and service providers.
• Maintains documentation and records for My Amigos’ in compliance with organizational policies and government regulations as appropriate.
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Client Relations

• Assists in managing student enrollment, student records, vaccination records and classroom binders.
• Manages ABC voucher systems between MABEC and DSS according to DSS rules and regulations.
• Provides exceptional customer service encompassing inclusion, diversity and varied cultural backgrounds.

Administrative Support

• Assists in creating and implementing streamlined processes and procedures for high-efficiency operations. Reports to the MABEC board for review regarding recommendations, revisions, and delegation prior to execution as appropriate.
• Coordinates logistics of meetings and events for board, staff, and organizational activities, including fundraising events.
• Supports applications for grant funding and maintain organizational data and statistics for application to funding streams.
• Assists in managing IT systems and onboard/troubleshoot systems for new staff and clients.

Communications

• Assists in managing communications and marketing efforts, including website, social media, and the client newsletter.
• Assists with support in translating external communications and coordinating interpretive services for training and client events.
• Promote special events and client activities as needed.

Other

• Other duties as assigned. Reports to the Executive Director or the MABEC board in the absence of a permanent Executive Director for review regarding recommendations, revisions, and delegation prior to execution as appropriate. In circumstances of an Interim Executive Director or the absence of an Executive Director, execution of job functions, duties, responsibilities, recommendations, revisions, or any delegation will be reviewed by the MABEC board and determined as appropriate.

Requirements

• Bachelor’s degree or equivalent.
• 2+ years of demonstrated success in organizational administration, including human resources.
• Proficiency with technology, including Quickbooks, Microsoft Office, and ProCare.
• Organizational skills, including the ability to manage complex projects, work both independently and with a team, and manage time effectively.
• Superb written, verbal, and interpersonal communication skills.
• The ability to promote a welcoming and inclusive environment in a multicultural setting.
• Bilingual – Spanish/English is a plus.
• Valid driver’s license.

Benefits

• 40 hours annual PTO

• 40 hours annual paid sick leave

• Paid holidays

• $200/month health insurance stipend

• Free My Amigos tuition for dependents