Business Operations Manager

About Virtually.io:

Virtually.io is a forward-thinking telehealth services company specializing in a rapidly growing portfolio of solutions. We are dedicated to being a leader in the evolution of virtual care. Founded in 2021, we are still in the early stages of our growth in an industry with boundless opportunities – such an exciting time!

We live by our core values: Be Compassionate, Be Authentic, Celebrate!, and Aspire – these values ground us in humility while inspiring us to grow the impact to the patients, families, and healthcare providers we serve.

Role Overview:

The Business Operations Manager at Virtually.io will be a key leader responsible for managing and overseeing all back-office functions, playing a vital role in ensuring the smooth operation of administrative processes. This position will encompass a broad range of responsibilities, including HR, IT, Office Management, vendor relationships, Finance, Insurance, and special projects.

This is an exciting new function for VirtuAlly.io. The successful candidate is a natural “Integrator” that will make this position their own and will see it as an opportunity to evolve into a true COO role as the company grows and expands.

Key Responsibilities:

· Company Accountability Process: Establish and lead weekly, monthly, quarterly cadences aimed at driving strategic initiatives throughout the year, holding all colleagues accountable.

· Human Resources (HR): Oversee HR functions such as recruitment, onboarding, employee relations, performance management, and HR compliance.

· Information Technology (IT): Manage IT infrastructure, systems, software, cybersecurity, and tech-related vendor relationships to ensure smooth operations.

· Office Management: Supervise office operations, facilities, supplies, and equipment to maintain an efficient and conducive work environment.

· Vendor Relationships: Manage and nurture relationships with key vendors and service providers, negotiating contracts and ensuring quality and cost-effectiveness.

· Financial Oversight: Collaborate with the finance team to oversee administrative budgets, expense management, and financial reporting related to back-office functions.

· Insurance Management: Ensure adequate insurance coverage and handle insurance-related matters for the company.

· Special Projects: Lead and oversee various special projects aimed at improving administrative processes and overall Business Operations.

Qualifications and Requirements:

· Bachelor's degree in Finance, Business Administration, Management, or related field preferred.

· 5 years of progressive experience in administration, operations, or a similar managerial role.

· Strong leadership skills with experience managing diverse teams and functions.

· Excellent organizational and multitasking abilities to handle various responsibilities concurrently.

· Proficiency in HR practices, IT systems, vendor management, and financial oversight.

· Strong analytical and problem-solving skills to address complex operational challenges.

· 100% alignment with company core values.

Why Join Virtually.io:

· Join a Rapidly Growing Startup: Virtually.io is a fast-growing startup, providing a unique opportunity to join at an early stage and be part of an exciting journey as we scale and expand.

· Career Growth Potential: As the company experiences rapid growth, employees have the chance to grow their careers in tandem with the company's success. There are ample opportunities for professional development and advancement within our dynamic and evolving organization.

· Innovative and Collaborative Environment: Join a team of talented individuals passionate about innovation and collaboration, where your contributions will make a meaningful impact on our continued success.

This is a remote position.