Coordinator, Ticketing

What You Will Do

• Build and maintain long-term business relationships with revenue driving personnel at MLB clubs while contributing to the growth of ticketing revenue for MLB
• Own the creation of Ticketing data to drive website and email components
• Manage configurations crucial to the fan's digital ticketing experience through the entire lifecycle of the ticket
• Assist in promotion of ticket sales on MLB club websites & MLB.com
• Coordinate and proof ticketing and commerce aspects of MLB-operated website pages and e-mail newsletters
• Assist with day-to-day management and coordination of partner relationships
• Provide sound feedback and suggestions for enhancing the user experience
• Thorough and timely documentation of revenue driving initiatives
• Generate data reports on frequency and success of revenue initiatives and suggest changes based on findings
• Support Ticketing Directors with various tasks that will lead to an increased understanding of the business and client's needs
• Support MLB partnerships in the non-baseball event space
• Manage additional projects as assigned

Requirements

• Bachelor's degree required; Master's degree is a plus
• Two (2) or more years of related experience
• Detail-oriented, organized and excellent verbal and written communication skills
• Self-motivated, strong work ethic and driven to learn
• Ability to multi-task and work under strict deadlines
• Able to manage projects from conception to implementation
• Flexible schedule: available weekends and late nights throughout the year, as needed
• Team player with the ability to develop cordial, professional relationships with all levels of MLB staff and partners as applicable
• General understanding of Internet operations including business/commerce aspects of the web
• Experience with content management systems preferable
• Familiarity with the game of baseball
• Excellent communication and organizational skills
• Basic understanding of e-commerce and ticketing

Why MLB?

Major League Baseball (MLB) is the most historic of the major professional sports leagues in the United States and Canada. Employees love working at MLB because of the culture of growth, teamwork, and professionalism. Employees who are most successful at MLB take initiative, know how to identify problems and provide solutions, and always put the Team first. For those ready to step up to the plate and join the Major Leagues, MLB takes the same approach as teams do with their players: empowering our "workforce athletes" to be at their best by engineering experiences that put employees in the best position to succeed. Major League Baseball is looking for candidates who are passionate about growing America's pastime to best serve its fans for decades to come.

MLB's vision is to be the global sport of choice for youth to play, fans of all backgrounds to enjoy and a desired destination for employment. With a belief that the journey to growth and greatness is ongoing, MLB gives employees the opportunity to continue learning and honing their skills with programs such as: tuition reimbursement; mentorship programs; lunch and learns; online course subscriptions; paid industry certifications; business resource groups; and more.

MLB provides its employees with exceptional medical, dental, and vision coverage. Premiums are 100% employer covered to help employees focus on being their best!

Are you ready to Step Up to the Plate? Apply below!

Major League Baseball is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Per the NYC pay transparency law, the hiring range for this position is $58,500 - $65,000.

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, skills and any other factors Major League Baseball (MLB) considers relevant to the hiring decision. In addition to your salary, MLB believes in providing a competitive compensation and benefits package for its employees. MLB offers employees a full range of best in class benefits with no employee contributions towards medical, dental, and vision coverage premiums, as well as incentive and recognition programs, life insurance and automatic employer 401k contributions. All benefits are subject to eligibility requirements and the terms of official plan documents which may be modified or amended from time to time.

If you are interested in joining our team and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at: accommodations@mlb.com