Address
Form of workStatus: Full-Time
Department: Game Operations
Location: Indy Eleven Offices (Indianapolis, IN)
WELCOME TO INDY ELEVEN!
Indy Eleven is led by well-respected executive, Greg Stremlaw. The front office and team strives to be best-in-class and the preeminent United Soccer League Championship franchise. As a part of Indy Sports & Entertainment, Indy Eleven is owned by Ersal Ozdemir. The Eleven are the only USL Championship team and the highest level of professional soccer in the state of Indiana.
JOB DESCRIPTION:
The Coordinator, Venue & Game Operations is responsible for assisting with all operations at Michael A. Carroll Stadium. The candidate should be a self-motivated and positive professional with experience in planning and executing events. The Coordinator, Venue & Game Operations will report directly to the Senior Director, Venue & Game Operations.
Primary responsibilities will include, but are not limited to:
- Act as the liaison between Indy Eleven and stadium vendors to ensure plans are set in place for each gameday and expectations are met. This could include vendors such as security, parking, cleaning, staffing, medical, concessions, etc.
- Assist with the planning, preparation, and execution of all game operation activities including, but not limited to:
- Event setup and tear down for each gameday and event,
- Coordinating with other departments and stadium vendors to assure venue readiness for all events,
- Assisting with game presentation, special events and promotions, including pregame, halftime, and postgame activities.
- Developing scripts and timelines with all departments for all home games.
- Responsible for the submission of all USL Championship required forms before and after each match day.
- Responsible for preparation of all home match day Competition Timelines and Run of Shows. Will act as the Match Coordinator for every home match to direct all teams, referees, vendors, staff, etc. to ensure we remain on time.
- Assist with the vetting of new vendors or review process for all in stadium capital improvement project vendors to ensure quality work/product as well as cost efficiency.
- Assist Game Operations and Community Relations staff with promotional giveaways and community partner initiatives.
- Coordinate the set-up, tear down, and maintenance of the facility for each event. This will include, but is not limited to, coordination with both the Corporate Partnerships and Marketing departments, preparing the concourse, team facilities, field, hospitality areas, gates, signage, and fun zone.
- Organize and control facility storage areas.
- Maintain a positive working relationship with all departments.
Other duties/responsibilities include:
- Provide excellent customer service while addressing fan complaints/issues.
- Coordinate with stadium vendors in a professional and efficient manner.
- Coordinate and monitor department work schedules.
- Other duties as assigned.
Skills and abilities:
- Excellent written and verbal communication skills
- Ability to multitask in a stressful environment
- Positive attitude and problem-solving skills
- Excellent organization and time-management skills
- Strong attention to detail and accuracy
- Ability to lift up to 50 lbs
- Ability to remain standing for long periods of time and walk long distances
- Excellent people and customer service skills
- Coachable, willing, and able to learn quickly
- Ability to work weekends and holidays as needed
Minimum qualifications:
- Bachelor's degree or equivalent
- At least two (2) years related experience, preferable in a sports venue
Additional Benefits: Indy Eleven values family and a work-life balance with flexibility. Medical, vision, and dental benefits are available. Generous paid time off, as well as premium holiday vacation. Opportunities for upward mobility as the Indy Sports & Entertainment brand expands.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
